Mock CQC Inspections
Our audit mock CQC inspections will be conducted in a fashion similar to a CQC inspection, which are mapped to Key Lines of Enquiry (KLOE’s).
We will carry out a thorough audit of your service to check if the service is safe, effective, caring, responsible and well-led.
The inspection is carried out by two experienced mock inspectors, including a medical doctor with vast experience and qualifications carrying out such inspections across the country.
The inspection length will depend on the size of your service.
We aim to highlight issues and concerns, giving you valuable time to address any that become apparent.
How Does This Work?
The inspection will involve gathering evidence from several sources:
- Observing staff and service users
- Speaking to staff
- Speaking to service users, family members and carers
- Looking at documentation
- Medication audit involves MAR chart checks, stock in and out charts checks, physical stocks checks, CDs checks, Warfarin checks, etc
KLOE (Key Lines of Enquiry)
We will be using this methodology to carry out our mock inspections
The New Fundamental standards replace the old outcomes and are inspected under KLOE’s (Key Lines Of Enquiry)
- Are they Safe
- Are they Effective
- Are they Caring
- Are they Responsive
- Are they Well-Led
Documents we will want to see:
- Policies
- Staff training records
- Minutes of meetings
- Patient notes – electronic and paper
- Drug charts,
- Observation records,
- Handover documentation,
- Care/support plans
- Risk assessments
- Posters/leaflets etc
What you get from the visit
Feedback
After the inspection, we will have a meeting with the management and provide our initial verbal inspection report making recommendations to improve your quality of care in all aspects.
In particular, whether it is safe, effective, responsive, caring and well-led.
We will go through all the regulations you have been failing to meet the standard.
Report
Within five working days, we will send you our full inspection report in writing.
With tips and guidance to improve your care practice and also necessary recommendations with a full action plan.
If you follow our instructions, recommendations and guidelines, we will guarantee that you will get an excellent report on your next inspection.
We will produce a SAR (Self-Assessment Record) alongside the KLOEs and record our findings on the report by conducting Staff File Audits, Policy and Procedure Reviews and Service User File Audits.
We will also hold informal discussions and observations with the Management Team, Staff Teams and Service Users to gain an understanding of their responsibilities, processes and requirements of the service.
Once improvements are identified I usually develop a QIP (Quality Improvement Plan) and then feedback my findings to the provider. At this stage I will also revisit their previous CQC report and compare both outcomes with the provider to demonstrate the process made (if any in some cases).
Support
If needed we will help you with ongoing support and guideance until you meet the right standards of care and also could do further monitoring if required.
Costs of This Service:
Costs are bespoke to the type and size of the service requiring mock inspection.
Get in touch today for an accurate quote.