Many care assistants and healthcare support workers possess the potential to progress in their careers and become more knowledgeable in their current role. Many have the ability to share their skills with others but some lack the confidence and know-how to do this.

A “train the trainer” approach is a cost-effective way of delivering skills and knowledge to a large number of staff, but it brings so much more than that to the individuals who learn and are empowered, and to those they share their learning with.

At Care for Caring we aim to maximise the considerable benefits of health care and social care train-the-trainer programmes to enrich your learning and development strategy.

A train-the-trainer programme is a method by which practitioners receive training and instruction that enables them to train, monitor and supervise other practitioners. But we know it can do so much more.

Building self-confidence, enhancing communication skills, improving staff retention and building the principles of shared learning and co-development are some of the real added value reasons to choose a “train-the-trainer” partner.

Overcoming the training malaise

Most workers in health and social care professions are familiar with the training room. Care assistants, nursing assistants and healthcare support workers are typically put on induction training within hours of starting work in the industry. Their careers then encompass all manner of mandatory training courses, designed to meet the requirements of regulators and commissioners.

The Care Certificate is now the base upon which most staff begin their journey. This fundamental requirement is typically followed by assorted staple courses relevant to the sector in which staff work and the client group they care for.

But, far too much of that training fails to embed skills and fails to fundamentally change the way in which staff actually go about performing their roles.

Indeed, staff in the health and social care industries often tell us that they feel stuck in a cycle of annual refreshers. Core topics like medicines and moving and handling repeat with a yearly monotonous regularity. Learning and development have merely become a box to tick on a training matrix.

Your people probably aren’t actually learning much at all, and what they are picking up simply isn’t having sufficient impact to improve their day-to-day practice and improve outcomes for the people they provide care and support to.

At Caring for Care, we do things differently. We deliver courses in care topics and clinical training with the aim of transforming the way in which staff view their roles and how they deliver services to individuals. We believe in empowering your people and embedding learning and development throughout your setting, service and organisation.

Our approach to training the trainer

Too many organisations take a one-dimensional view of train-the-trainer programmes and consider them to be a quick and cheap way of ensuring large numbers of staff receive instruction in core topics. At Caring for Care we see it another way.

We consider that enabling your staff to possess the knowledge, skills, techniques and confidence to teach others is a fundamental principle that will drive the success of your learning and development programmes.

Authorising more and more training seems to be the panacea for health and social care providers. In a bid to improve their ratings/gradings/fee bandings/audit results you’ll find a perpetual round of fresh classroom sessions, workshops and e-learning modules.

That cycle tends to be driven by an eagerness to please the regulator/the commissioner/the quality assurance team, and that’s for the right reasons of course. But did you ever take a step back and consider that you’ve entirely lost sight of the real purpose that should be driving your training strategy?

Is it not really the case that training should have a fundamental overarching aim? Should it not be to enable, inspire and equip your staff to deliver better, safer care and support, and improved outcomes, to the people who you deliver services to? If you get that right, everything else will fall in to place. Trust us.

The benefits of our approach to training the trainer

Each of our train-the-trainer modules equips participants to build their skills and confidence and to share their know-how, learning and experience effectively. Our training is delivered by practising healthcare professionals – the very people who will inspire your people to inspire your people.

We know that the benefits of our train-the-trainer are built upon two fundamentals which have been adopted as best practice in the NHS and in the care industry. The first is that the best learning resource comes from peers and exceptional colleagues. The second is that people take on board new information most effectively through their trusted social networks.

The benefits of a train-the-trainer approach are that:

– Learners become champions in their field
– Learners retain knowledge because being required to teach others is a huge motivation
– Learners build self-confidence, assertiveness and leadership skills
– Knowledge, skills and good practice become embedded within the organisation because trainers are on hand to reinforce the new competencies
– It embeds a culture of teaching, learning and sharing, and enhances an ethos of transferring skills and retaining knowledge
– Innovation is encouraged & training is delivered in a manner which suits your staff
– An atmosphere of teamwork and progressing to shared goals is encouraged

There are further practical advantages too. Training from an in-house trainer can be organised at the convenience of your staff and workplace and using your own staff is less costly than engaging external trainers for each session.

We recognise that your care assistants, nursing assistants and healthcare support workers are the key individuals within your organisation. They’re the ones who get things done and show others how to get things done – the right way.

At Caring for Care we encourage innovation and we believe in creating knowledge hubs within your setting and organisation by enabling and empowering the biggest resource you have – your staff – to be the very best that they can be.

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