Description
Age Verification Online Training Course
It is required for all licensed premises to ensure they have an age verification policy in place, relating to the trading of alcohol. This online age verification training course allows you to meet the legal requirements by providing you with a ‘model age verification policy’ and detailing the procedures that need to be followed when verifying the age and I.D. of customers
- Developed by professionals
- Accredited by The CPD Accreditation Group
- 100% online, learn at your own time and pace
- Translates into over 100 different languages
- Instant certificate downloaded
Who Should Take This Age Verification Course?
This age verification training is essential for:
- All staff involved in selling alcohol – bartenders, servers, hosts, cashiers, delivery drivers
- Managers responsible for overseeing alcohol service compliance
- Owners seeking to protect their liquor licence and business
- Anyone needing a certification in age checking best practices
When will I get my certificate?
Once you have successfully passed our course you will be able to download and print your certificate immediately.
As this course has been accredited by the CPD Group your certificate will contain the CPD logo and unique reference number.
Age Verification Course Overview
This age verification training equips staff with the knowledge and techniques needed to consistently verify customers are of legal purchasing age, a requirement for all alcohol sales. The course covers:
- Current law on age verification for alcohol purchases
- How to develop and implement an age verification policy
- Identification checking procedures and acceptable ID types
- Handling challenges like refusal of service and dealing with angry customers
- Compliance requirements and consequences for violations
Key Points
- Current law on age verification for alcohol sales
- Challenging for proof of age
- What a policy on age verification should say
- Making the decision to ask for proof of age
- Explaining why you are asking for a proof of age
- Identifying which proofs of age are and are not acceptable
- Some common conflict scenarios
- Procedures for putting the policy into practice
- Refusing a proxy sale of alcohol
- Dealing with an angry or abusive customer who won’t take no for an answer
- Techniques to adopt if the customer won’t accept a refusal to serve
- Your exit from a high-risk situation
- Consequences for failing to implement a policy on age verification for the sale of alcohol
Learning Objectives: Age Verification
Upon completing this age verification course, you will be able to:
- Explain the current legal age for alcohol purchases and your responsibilities.
- Create a robust age verification policy for your establishment.
- Confidently verify legal purchasing age by asking for and checking identification.
- Appropriately refuse service in compliance with your verification policy.
- Defuse tense situations using de-escalation techniques if a customer becomes upset.
- Avoid costs and penalties by ensuring staff comply with age verification laws.
Benefits of the Training
Taking this online age verification course provides:
- Increased confidence determining if customers are legally of age to purchase alcohol
- Ability to develop and consistently enforce proof of age policies
- Skills to diplomatically refuse sale when age is unverified
- Techniques to defuse tense situations with disgruntled customers
- Improved compliance with licensing laws around age verification
- Protection of your liquor licence and business through robust ID checking
Top Age Verification FAQs
Q: Why is age verification training important?
A: Consistent ID checking ensures you only sell alcohol legally to customers who are of age. This avoids violations that put your liquor licence and business at risk.
Q: What materials do I need for the course?
A: The online course modules and downloads. We have everything you need to start the course. Have a note by your side and a pen.
Q: How long does the training take?
A: The full course typically takes around 90 minutes to complete. However, individual completion times vary; some may spend more time on the age verification course, while others may finish in less time.
Importantly, you have the flexibility to complete the course at your own pace.
Q: Is age verification training required?
A: In most areas, training and formal policies on ID checking are mandated by law. Even where not legally required, it is considered best practice.
Take this course for the skills to confidently, legally verify ages for all alcohol sales.
