Description
Challenging Behaviour Awareness Online Training
Challenging Behaviour Awareness Online Training provides learners with a clear understanding of what challenging behaviour is, why it occurs, and how it may present across different settings.
This flexible online course explores common triggers and underlying causes, such as unmet needs, communication difficulties, or environmental factors. Learners will gain practical strategies for responding calmly and effectively, including de-escalation techniques, effective communication, and positive behaviour support principles. The training also covers person-centred approaches, legal and ethical responsibilities, and safeguarding considerations.
Designed for convenient self-paced learning, this course supports safe, respectful, and positive outcomes when managing challenging behaviour.
It explores the causes and impact of challenging behaviour, alongside proactive strategies such as building positive relationships and establishing routines, as well as reactive responses including de-escalation and appropriate physical intervention. The training aims to improve safety, wellbeing, and quality of life for both individuals and their support networks.
🚨Note: Your certificate may have only CHALLENGING BEHAVIOUR AWARENESS BUT THE COURSE COVERS ASPECTS OF POSITIVE BEHAVIOUR SUPPORT.
You can click the highlighted link if you are interested in trainer-led courses on conflict and behaviour management, which include both theoretical and practical elements.
Course Information:
- Developed by professionals
- CPD Accredited
- 100% online, learn at your own time and pace
- Translates into over 100 different languages
- Instant certificate downloaded
- Average completion time of 45mins
- Easy to use interface.
- Progress tracker.
- Retake the course
Who is the behaviour that challenges online course for?
This online training is suitable for anyone who works with or supports individuals who may display challenging behaviour, particularly those in health and social care, education, childcare, and healthcare settings.
It is ideal for care workers, support workers, teachers, teaching assistants, healthcare professionals, and volunteers, as well as new starters and experienced staff who require refresher training.
Course Content
- What Challenging Behaviour Is
Understand and be able to describe what constitutes challenging behaviour. - Types of Challenging Behaviour
Identify and recognise different types and examples of challenging behaviour. - Causes of Challenging Behaviour
Understand and explain some of the underlying causes and triggers of challenging behaviour. - Impacts and Consequences
Describe the effects of challenging behaviour on individuals and others, including the behaviour response cycle. - Assessment Methods
Understand methods for assessing challenging behaviour and how to apply them effectively. - Managing Outcomes
Learn strategies for responding to and managing the outcomes of challenging behaviour.
Key Approaches:
- Positive Behaviour Support (PBS): An evidence‑based approach that focuses on improving quality of life while reducing challenging behaviour.
- Trauma‑Informed Care: Understanding how past trauma can influence current behaviour and responses.
- Communication Focus: Emphasising verbal and non‑verbal communication to prevent, reduce, and resolve challenging situations.
Learning Outcomes
By the end of this challenging behaviour and positive behaviour support online course, learners will be able to:
- Define and understand what challenging behaviour is.
- Identify different types and examples of challenging behaviour.
- Recognise the underlying causes and triggers of challenging behaviour.
- Describe the impacts and consequences of challenging behaviour on individuals and others.
- Understand and apply effective methods for assessing challenging behaviour.
- Demonstrate strategies for managing and responding to challenging behaviour, including proactive and reactive approaches.
What is Managing Challenging Behaviour & Positive Behaviour Support?
Managing Challenging Behaviour (MCB) focuses on responding effectively to problematic or disruptive actions, while Positive Behaviour Support (PBS) is a proactive, person-centred approach that seeks to understand why these behaviours occur—often due to unmet needs.
PBS aims to improve quality of life by teaching new skills, creating supportive environments, and preventing behaviours before they occur. It emphasises understanding the function of behaviour, providing tailored support, and building skills, rather than simply reacting.
This evidence-based, preventative framework is widely used with individuals with learning disabilities, autism, or mental health needs to promote positive outcomes and reduce the frequency and severity of challenging behaviours.
Course Benefit – Managing Challenging Behaviour & Positive Behaviour Support Online Course:
This online course helps learners understand, prevent, and manage challenging behaviours effectively using both reactive strategies and proactive Positive Behaviour Support (PBS) techniques. Participants gain practical skills to identify triggers, de-escalate conflict, and promote positive, person-centred outcomes.
By applying evidence-based approaches, learners can improve the quality of life for individuals, create safer and more supportive environments, and build confidence in responding to challenging behaviours in care, education, or healthcare settings.
How do I respond in the moment to behaviour that challenges?
When responding in the moment, it is important to stay calm; taking a breath and maintaining a calm presence can help de-escalate the situation. Ensure safety by moving people or objects if necessary.
Connect and communicate using simple, clear language, getting down to a child’s level when appropriate, and validating their feelings (for example, saying, “I see you’re frustrated”).
Use de-escalation strategies such as offering a quiet space, providing distraction, or using short, clear phrases that focus on safety.
Avoid escalation by not overreacting, arguing, or using harsh punishment, as this can worsen the behaviour.
How do I manage it long-term?
To manage challenging behaviour over the long term, start by identifying triggers and keeping records to find patterns related to time, location, or people. Build strong relationships and rapport to foster trust.
Teach skills such as communication techniques and coping strategies, including recognising distress signals. Be consistent in applying rules and consequences, reinforce positive behaviour through praise, and modify the environment to reduce potential triggers.
