Professional Boundaries Training Course


Ensure the safety of your staff, service users, and organization through our online Professional Boundaries training course.

Establish and maintain appropriate boundaries to deliver high-quality care and support in helping relationships.


Professional Boundaries Training

Professional boundaries training teaches people, especially those with jobs involving direct contact with clients or customers, how to keep proper boundaries in their work relationships. This training is important for jobs like healthcare (doctors, nurses, therapists), social work, education (teachers, counsellors), law enforcement, and any role where there is authority or trust with clients/customers.

This online training give the skills and knowledge to help prevent or stop professional misconduct, exploitation, and harm, and ensures ethical and appropriate relationships within one’s job.

Our online Professional Boundaries training covers core standards, boundary identification, and the consequences of poor practice. It also covers adherence to professional Codes of Conduct for health and social care workers.

  • Developed by professionals
  • CPD Accredited
  • 100% online, learn at your own time and pace
  • Translates into over 100 different languages
  • Instant certificate downloaded
  • Average completion time of 45mins
  • Easy to use interface.
  • Progress tracker.

In health and social care, it is crucial to uphold the dignity, privacy, rights, and well-being of service users.


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Course Key Topics:

  • The need for professional boundaries
  • The core professional standards present in health and social care settings
  • What are professional boundaries?
  • Poor practice
  • A Professional Code of Conduct
  • Create stronger professional boundaries


Learning Outcome:

Upon completing this Professional Boundaries online course, learners will acquire knowledge and understanding in the following areas:
  1. Understand why professional boundaries are essential in health and social care.
  2. Apply core professional standards to maintain ethical practice.
  3. Define and recognise different types of professional boundaries.
  4. Identify signs of poor practice related to boundary issues.
  5. Utilise a professional code of conduct to guide ethical decision-making.
  6. Develop strategies to establish and maintain strong professional boundaries effectively.

These outcomes ensure you can uphold ethical standards and maintain appropriate relationships in your professional role.

Get 5 Courses For Β£50: You can add:

  1. Customer Awareness Course,
  2. Bullying and Harassment Training
  3. Time Management Skills Training
  4. Information Governance
  5. Display Screen Training
  6. or check all online courses.


Who Should Take This Course:

  1. Healthcare Professionals: Nurses, doctors, and allied health professionals working in various healthcare settings.
  2. Social Care Workers: Individuals providing support and care in community or residential settings.
  3. Support Staff: Administrative and support staff in health and social care environments.
  4. Volunteers: Those volunteering in roles that involve interaction with vulnerable individuals.
  5. Care Home Staff: Employees working in care homes or residential facilities.
  6. Supervisors and Managers: Leaders overseeing teams in health and social care settings.
  7. New Employees: Individuals new to the health and social care sector seeking to build a strong foundation in professional boundaries.
  8. Students and Trainees: Those currently studying or training in health and social care-related fields.

This course is ideal for anyone involved in providing care or support to others, ensuring they understand and maintain appropriate professional boundaries. Professional boundaries are essential in all industries to provide excellent service to customers, clients, and patients while ensuring staff safety and effectiveness.

Course Outline: Professional Boundaries Training

1. The Need for Professional Boundaries

  • Understanding why professional boundaries are important.
  • Exploring the impact of boundaries on relationships and care quality.
  • Recognising the consequences of poor boundaries.

2. Core Professional Standards in Health and Social Care Settings

  • Overview of the key professional standards.
  • How these standards apply in day-to-day work.
  • Examples of maintaining standards in various scenarios.

3. What are Professional Boundaries?

  • Defining professional boundaries.
  • Identifying different types of boundaries (physical, emotional, ethical).
  • Understanding the role of boundaries in professional relationships.

4. Poor Practice

  • Identifying signs of poor practice related to boundaries.
  • Understanding the risks and consequences of boundary violations.
  • Learning from real-life examples of boundary issues.

5. A Professional Code of Conduct

  • Overview of a typical code of conduct.
  • How to apply the code of conduct in daily practice.
  • The role of the code in guiding professional behavior and decisions.

6. Creating Stronger Professional Boundaries

  • Strategies for establishing and maintaining boundaries.
  • Practical tips for handling boundary challenges.
  • Developing personal action plans for stronger boundaries.

This outline provides a clear structure for the training, ensuring participants understand the importance of professional boundaries and how to maintain them effectively in their work.

Frequently Asked Questions

What are professional boundaries in health and social care?

Professional boundaries in health and social care are like rules that guide how workers should behave with patients and clients.

They help make sure that interactions are respectful, safe, and focused on the person’s well-being. Boundaries make sure workers keep a professional distance, keep things private, and respect personal boundaries.

They help workers communicate clearly, build trust, and stay professional.

What are professional boundaries within the NHS?

Professional boundaries within the NHS are like rules that guide how healthcare professionals should behave. They help ensure that patients are safe and well-cared for.
Some important boundaries include:
  • keeping patient information private,
  • respecting personal space,
  • treating people with respect,
  • making good decisions based on what’s best for the patient, and
  • always learning and improving.
These boundaries help make sure that healthcare professionals in the NHS provide good care and are trusted by patients and colleagues.

Examples of Professional Boundaries in Health and Social Care

Examples of professional boundaries in health and social care include:

  1. Maintaining confidentiality: Keeping personal information about patients or clients private and only sharing it with authorized individuals on a need-to-know basis.
  2. Respecting personal space and privacy: Respecting physical boundaries and ensuring that personal space is not invaded without consent. Knocking before entering a room or providing privacy during sensitive procedures or conversations.
  3. Setting appropriate professional relationships: Ensuring that interactions with patients or clients are professional and focused on their well-being, avoiding personal relationships or dual roles that could compromise objectivity.
  4. Managing personal emotions: Maintaining emotional detachment and professionalism while providing care, ensuring that personal emotions or biases do not influence decision-making or interactions.
  5. Avoiding conflicts of interest: Ensuring that personal interests or relationships do not interfere with the ability to provide unbiased care or make decisions solely in the best interest of the patient or client.

What are the 5 types of professional boundaries?

The five types of professional boundaries are:

  1. Physical boundaries: These refer to maintaining appropriate physical distance and respecting personal space during interactions with patients or clients.
  2. Emotional boundaries: This involves managing personal emotions and maintaining a professional demeanor while providing care, avoiding over-involvement or emotional dependency.
  3. Social media boundaries: Setting boundaries on social media platforms to ensure professionalism, and privacy, and avoid blurring the lines between personal and professional relationships.
  4. Time boundaries: This includes managing time effectively, ensuring punctuality, and setting appropriate limits on the duration of interactions to maintain professional boundaries.
  5. Communication boundaries: Practicing clear and respectful communication, maintaining professional language and tone, and avoiding sharing personal or inappropriate information.

What are professional boundaries in the UK?

Professional boundaries in the UK are like rules that guide how people behave at work, especially in healthcare and other professions.

They help make sure people act in a good way and keep others safe and well.

Boundaries include things like keeping secrets, respecting personal space, not mixing work with personal relationships, talking nicely, and following the rules of the job.

These boundaries help people be professional, trusted, and provide good service while respecting others.

How can I purchase in bulk?

We have a few options depending on the volume you wish to purchase.

The quickest and easiest way is to buy online using one of our bulk deal offers. Links are below.

Alternatively, you can call us on 01782 563333 or email

5 Courses For Β£50

10 Courses For Β£75

25 Courses for Β£125

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