• Level 3
  • 3-5 days

Bespoke Complex Care Training

Bespoke complex care training, perfect PA's supporting individuals on a personal health budget (PHB). Specialised courses tailored to your individual needs and requirements.

Gain the required skills

Our bespoke complex care training course can cover a variety of different subjects.

We have listed a number of the courses we can help with.

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Course Summary

  • Acquired Brain Injury
  • Autonomic Dysreflexia
  • Basic Observation
  • Blood Glucose Monitoring
  • Bowel Management
  • Catheterisation
  • Cough Assist
  • Diabetes
  • Dysphagia
  • Epilepsy
  • Nebulizers
  • PEG Feeding
  • Stoma Care
  • Suction
  • Tissue Viability
  • Tracheostomy
  • Ventilator
  • Wound Management

Let us Help You

We’ll help you find the right course for your needs. Tell us a little bit about your situation and what you would like to achieve.

We’ll get back to you within one working day.

Course Availability

Sorry, no dates are available for this course yet - Please click here to contact us

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Complex Care Training FAQs

Contact Us
    Where Do You Deliver The Training?

    We can deliver this training at your premises, as long as it's within the UK. We also have our own venues in the Midlands if you don't have access to a training room. Similarly, we are also able to deliver this training virtually using Zoom (Zoom sessions for this course will only be available for Theory only sessions)

    Who Is This Complex Care Training For?

    This complex care training is for anyone working to support individuals on a personal health budget.

    How Many Delegates Can I Have On One Session?

    We will deliver this training for a group of up to 12 delegates. For larger groups we can either provide multiple trainers on the same day or run multiple days to get everyone trained.

    Will Attending This Course Make Me Competent?

    In short, no. No classroom-based training course can give you full competency - be very wary of anyone claiming they can. Our classroom-based assessments are designed to bridge the gap between classroom learning and workplace competency, we will provide you with the relevant workbooks and competency pro-formas to be observed and signed off within the workplace according to your local policy. We have put together this handy blog and video content to explain how this works - click here to read.

    Who Will Conduct This Training?

    One of our expert clinical tutors, these are either Nurses or Doctors with an abundance of clinical and complex care experience and knowledge - so you'll be in great hands! Furthermore, we will let you know who is doing the training in advance, you can check out their skills and experience by finding them on our meet the team page.

Bespoke Complex Care Training

Our  bespoke complex care training meets the ever changing needs of the healthcare industry. We are now seeing more and more adults and children, who just a few years ago would have been cared for in a hospital, are now receiving their care in their own homes. This shift of responsibility has led to an increase in demand for staff trained in complex care, whether they are support workers, PA’s or nurses.

Caring for Care has developed a series of programs and courses around complex care training which can be tailored to the individuals’ clients exact needs.

We are already working with a few clients delivering these packages which include:

  • Clinical Commissioning Groups (CCGs)
  • Education and School Authorities
  • Insurance Companies and Solicitors
  • Case Management Providers
  • Individual Employers
  • Personal Health Budget (PHB) Brokers

Our team of highly trained and competent nurse trainers are available across the UK to deliver these bespoke training packages at a time and date which suits the individuals needs. We are also able to provide follow up competency observations, assessment and sign off to further reinforce and ensure the quality of care remains high. Certain packages may also require clinical oversight, which location dependant, we are also able to faciliate

A few examples of the types of courses we are able to offer are listed below – if you require something you cannot find on the site, or something a little more specific please get in touch today.

Complex Care Course Summary

Our special bespoke Complex Care Training is made just for you.

It helps you learn important skills to give great care to people with complex needs.

We cover things like tracheostomy care, spinal injury care, epilepsy management, and more.

You’ll be ready to make a big difference in healthcare.

Complex Care Courses:

Our Complex Care Training Course is aimed to provide you with a structured and thorough learning experience. We’ve broken down the course into clear course options, making it easy for you to choose a combination of options, follow and understand.

With a focus on hands-on training and practical knowledge, you’ll gain the skills you need to excel in complex care.

Here are some of the courses we have for complex care course:

1. Basic Observation Training

This course will teach the skills to take clinical observations, covers pulse, blood pressure, respiration rate, oxygen saturation, urinalysis, axillary, oral and tympanic temperatures, blood sugar levels and infection control. The course lasts 6 hours and is suitable for all levels of care staff.

  • Learn how to perform basic observations, such as taking a patient’s temperature, blood pressure, and pulse.
  • Gain the skills to identify and report any changes in a patient’s condition.

2. Blood Glucose Monitoring Training

This course will teach the difference between blood sugar and glucose levels. Understand the importance of ensuring glucose levels are monitored and controlled. The course is suitable for all levels of care staff and lasts approximately 3 hours.

  • Learn how to properly use a blood glucose meter to check blood sugar levels.
  • Understand the importance of blood glucose monitoring for diabetes management.

3. Catheter Care Training

This 3 hour course will teach staff how to safely and effectively care for an individual with a catheter. The course will cover al theoretical knowledge required as well as a practical session. For the insertion of catheters please see our Catheterisation Training course below.

  • Learn how to properly insert, care for, and remove catheters.
  • Understand the importance of catheter care to prevent infections.

4. Epilepsy Medication Training

This course will teach delegates about the common types of epilepsy, the causes and various triggers. It will teach staff what to do in the case of a seizure and how to support the individual through one, the course also covers Buccal Midazolam administration. In this module of the complex care course, you will:

  • Gain comprehensive knowledge about epilepsy medications, their mechanisms of action, and potential side effects.
  • Develop the skills to confidently administer epilepsy medications and monitor their effectiveness.
  • Enhance your understanding of patient education and counseling techniques to promote optimal medication adherence and seizure control.

5. PEG Feed Training

This course will teach delegates the theoretical and practical skills to safely administer feed and medication to individual via a PEG. The course will cover the various types of methods and includes a practical session using one of our demonstration machines. In the complex care training course, you will:

  • Learn how to prepare and administer PEG feeds.
  • Understand the importance of PEG feeds for providing nutrition and hydration to patients who cannot eat or drink orally.

6. Stoma Care Training

This course will teach delegates how to care for an individual with a stoma. The course will cover anatomy and physiology, infection control, indications and complication, record keeping and privacy and dignity.

  • Learn how to properly care for a stoma.
  • Understand the importance of stoma care to prevent complications.

7. Suction & Oxygen Training

This course will teach delegates the theoretical and practical skills to safely and effectively suction a patient. The course will cover complications of suctioning, monitoring a patient, where to suction and includes a practical session.

  • Learn how to use suction devices to clear airways.
  • Learn how to administer oxygen to patients who need it.

8. Tracheostomy Care Training

This course will teach delegates how to care for an individual with a tracheostomy. The course will cover the reason for tracheostomy, how to care for the site, anatomy and physiology, suctioning and changing the inner cannula. Includes practical session. In the complex care training course, you will:

  • Learn how to properly care for a tracheostomy.
  • Understand the importance of tracheostomy care to prevent complications.

9. Ventilator Awareness Training

This course will teach delegates the definition of ventilation. The course will cover anatomy and physiology, the different types of ventilation and the effects they have on the respiratory system and the complications and how to troubleshoot.

  • Learn about the different types of ventilators and how they work.
  • Understand how to provide care for patients on ventilators.


Course Benefits:

Our Complex Care Training Course offers a range of advantages to healthcare professionals seeking to enhance their skills and provide top-quality care. Let’s explore the numerous benefits that come with our care training.

  1. Specialised Skills: Learn to care for complex medical needs.
  2. Better Care: Improve patient well-being and outcomes.
  3. Career Growth: Advance in the healthcare industry.
  4. Certification: Gain CPD accreditation.
  5. Versatility: Apply skills in various healthcare settings.
  6. Confidence: Feel more competent in complex care.
  7. Safety: Ensure patient well-being and safety.
  8. Job Opportunities: Increase career options.
  9. Personal Satisfaction: Make a positive impact.
  10. Networking: Connect with professionals in the field.


Learning Outcome

After taking the complex care training by Caring For Care, you will be able to:

  • Show that you know how to care for people with brain injuries.
  • Spot and deal with autonomic dysreflexia emergencies in the right way.
  • Use basic observation skills to check vital signs and make sure patients are okay.
  • Test blood sugar accurately and effectively.
  • Use the right techniques and rules for bowel management.
  • Show that you know how to do catheterisation procedures.
  • Use cough assist techniques to help people with breathing problems.
  • Understand the basics of diabetes management and support.
  • Use strategies to manage dysphagia (difficulty swallowing) in patients.
  • Recognize and deal with epilepsy-related incidents in the right way.
  • Show that you know how to use nebulisers for respiratory treatments.
  • Safely give and manage PEG feeding (percutaneous endoscopic gastrostomy).
  • Take care of stomas, including keeping them clean and fixing problems.
  • Use suction equipment effectively and safely to clear airways.
  • Use the right wound management techniques to promote healing and prevent infection.
  • Show that you know how to take care of tracheostomies.
  • Understand the principles and operation of ventilators for respiratory support.
  • Spot and use the right wound management protocols.

By achieving these learning outcomes in the chronic care management training, you will have the skills and knowledge you need to provide competent and comprehensive care in complex healthcare situations involving a variety of conditions and procedures.

Complex Care FAQs

1. What is complex care training?

Answer: Complex care training is a specialised programme that educates healthcare professionals on the skills and knowledge needed to provide high-quality care to patients with complex medical conditions. This training helps caregivers understand the unique needs of these patients and how to offer the best support. Read our blog post to get more information to guide you.

2. What is the role of a complex carer?

Answer: The role of a complex carer is to provide comprehensive care and support to individuals with complex medical needs. This includes assisting with daily activities, monitoring health conditions, administering medications, and coordinating care plans.

3. What is a complex care assistant?

Answer: A complex care assistant is a trained healthcare professional who works closely with individuals requiring complex care. They provide assistance with medical treatments, personal care, and activities of daily living to enhance the quality of life for patients.

4. What is complex needs in NHS?

Answer: Complex needs in the NHS (National Health Service) refer to patients who have multifaceted healthcare requirements. These individuals may have chronic illnesses, disabilities, or a combination of physical and mental health issues that demand specialised care and attention.

5. How do you deal with complex patients?

Answer: Dealing with complex patients involves careful assessment, personalised care planning, effective communication, and a compassionate approach. Healthcare providers work collaboratively to address the diverse needs of these patients and offer tailored solutions.

6. What are complex care needs in adults?

Answer: Complex care needs in adults encompass a wide range of medical and support requirements. These may include conditions like chronic diseases, physical disabilities, mental health challenges, and the need for ongoing medical interventions.

7. What are examples of complex needs?

Answer: Examples of complex needs can include patients with conditions such as diabetes, dementia, spinal cord injuries, autism, or individuals requiring palliative care. These conditions often necessitate specialised care and ongoing assistance to maintain health and well-being.

8. What is chronic care management (CCM) in healthcare?

Answer: Chronic care management refers to the ongoing healthcare provided to individuals living with chronic conditions, such as diabetes, heart disease, or asthma. It involves a comprehensive approach to managing these conditions, including care coordination, regular follow-ups, medication management, and patient education.

 9. Why is chronic care management training important for healthcare professionals?

Answer: Chronic care management training is crucial for healthcare professionals as it equips them with the knowledge and skills needed to provide effective care to patients with chronic conditions. It enhances their ability to coordinate care, improve patient outcomes, and ensure better quality of life for those living with chronic illnesses.