Conflict

Breakaway Training

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Managing Challenging Behaviour Training

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Physical Intervention Training

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Positive Behaviour & Breakaway For Schools Training

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Positive Handling Training

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Prevent Duty Training

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Restraint Training

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Crisis management training and de-escalation training are two important types of professional development that focus on handling difficult or potentially dangerous situations. Crisis management training ( and Conflict management training) and de-escalation training teach important skills to professionals like police officers, healthcare workers, teachers, customer service staff, and social workers. These skills help to calm down tense situations and solve conflicts peacefully. Techniques would involve:
  • Crisis Management: Assess risks, plan response, decide under pressure, communicate effectively, allocate resources, recover, learn.
  • Conflict Management: Understand, communicate, solve, empathize, respect differences.
  • De-escalation Techniques: Calm, space, listen, control body language, offer choices, identify triggers, refocus, set limits.