• Level 2
  • 3 Hours Duration
  • 1 Year Certificate

Duty Of Care Training

This Duty Of Care training course is a mandatory requirement for anyone working with health and social care.

Gain the required skills

This Duty Of Care training course is a mandatory requirement for anyone working with health and social care.

This subject forms standard 3 of The Care Certificate.

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Course Summary

  • Discuss Duty of Care
  • Examine how Duty of Care contributes to Safe Practice
  • Review how to address dilemmas that may arise between an individual’s Rights and the Duty of Care
  • Consider how to recognise and handle Comments and Complaints
  • Consider how to recognise and handle Adverse Events, Incidents/Accidents, Errors and Near Misses
  • Examine how to Manage Conflict

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Training FAQ’s

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    Where Do You Deliver The Duty Of Care Training?

    We can deliver this training at your premises, as long as it's within the UK. We also have our own venues in the Midlands if you don't have access to a training room. We are also able to deliver this training virtually using Zoom.

    Who Is This Duty Of Care Training For?

    This training is for anyone working within health & social care.

    How Many Delegates Can I Have On One Session?

    We will deliver this Duty of Care training for a group of up to 12 delegates. For larger groups we can either provide multiple trainers on the same day or run multiple days to get everyone trained.

    Who Will Conduct The Training?

    One of our expert tutors, these all have first hand experience with the sector, many of which are Nurses or Doctors – so you’ll be in great hands! We will let you know who is doing the training in advance, you can check out their skills and experience by finding them on our meet the team page.

About Duty Of Care Training

Duty Of Care training is a mandatory requirement for anyone working with health and social care. This course equips you with the knowledge and skills to fulfill your Duty of Care responsibilities, ensuring the safety and well-being of those you work with.

Duty of care is one of the mandatory care courses required for health care workers within the UK and in many countries.

This subject forms standard 3 of our Onsite Care Certificate.

Course Information:

  • Course Duration: 2- 3 hours
  • Course Level: Level 2
  • Certificate: 1-year certificate
  • Max Delegates: 12
  • Practical: No
  • Mode: Face-to-Face/Blended

The duty of care course is designed to:

  • teach people and groups about their legal duties,
  • encourage responsible actions, and
  • reduce the risk of legal problems caused by not being careful or neglecting their duties.

If you are interested in the elearning course on duty of care awareness, please visit the link.

Course Outline

  1. Understanding Your Responsibility to Care

Duty of Care means you have a legal and ethical duty to keep others safe from harm. It’s a big part of many jobs because it helps ensure safety. In this course, you’ll learn about:

  • The laws that talk about Duty of Care.
  • What you need to do in your job to keep people safe.
  • How to apply Duty of Care in different situations.
  1. Making Safety a Priority

When you do your Duty of Care, you help make the place safer and friendlier. This course will talk about:

  • How Duty of Care helps build good relationships at work.
  • Why it’s important to think about risks and how to handle them.
  • How to find and fix things that might cause harm.
  1. Balancing Rights and Keeping Safe: Handling Tough Situations

Sometimes, what someone wants clashes with what you need to do to keep them safe. This course will help you figure out:

  • Ways to make tough choices when rights and safety don’t match up.
  • How to make sure you’re fair while still keeping people safe.
  • Why talking clearly and asking for help is so important.
  1. Listening to Feedback and Dealing with Problems

Feedback, whether good or bad, can help make things better. In this course, you’ll learn:

  • How to tell the difference between a comment and a serious complaint.
  • Skills to really hear what people are saying when they’re not happy.
  • Steps to take to sort out complaints fairly and well.
  1. Spotting and Dealing with Things That Go Wrong

Mistakes and accidents happen sometimes. This course will teach you how to:

  • Recognise when something goes wrong and report it properly.
  • Understand why learning from mistakes is so important to stop them happening again.
  • Encourage everyone to speak up about safety problems.
  1. Handling Conflicts Well

Conflict, or arguments, is part of life. This course will help you learn:

  • Tricks for calming down fights and finding solutions.
  • Ways to talk to people nicely when there’s a problem.
  • When to ask for help to sort out a tricky situation.

Finishing this Duty of Care course will give you the know-how to do your job well and make sure everyone stays safe and happy.

Learning Outcomes

On completion of the course, you will be able to:

  1. Describe Duty of Care relevant to your real work settings.
  2. Explain how Duty of Care contributes to Safe Practices within your care settings.
  3. Identify how to address dilemmas that may arise between an individual’s Rights and the Duty of Care and what action to take.
  4. Analyse how to recognise and handle Comments and Complaints.
  5. Analyse how to recognise and handle Adverse Events, Incidents/Accidents, Errors and Near Misses.
  6. Explain how to Manage Conflict.


Who Should Take Duty of Care Training?

Duty of Care training is important for many professionals who are in charge of keeping others safe and well.

Here’s who can benefit:

  1. Healthcare Staff: Doctors, nurses, and others in healthcare need to ensure patients are safe. This training helps them spot risks, handle them, and make sure patients are in a safe place.
  2. Social Workers: They work with people who may need extra help. Learning Duty of Care helps them keep their clients safe and protect their rights.
  3. Teachers and Childcare Workers: People looking after children need to know how to keep them safe. This training helps them create a safe place to learn, see risks, and deal with any worries.
  4. Managers: Leaders need to keep their team safe. This training shows them how to do their duty, manage risks, and make sure everyone stays safe at work.
  5. Anyone Helping Vulnerable People: This could be support workers or anyone who helps people who might be at risk. Knowing Duty of Care helps them give safe and kind support.

In short, Duty of Care training is useful for anyone who looks after others’ safety and wellbeing. It helps them do their job well and keeps everyone safe.


Importance of duty of care training

Duty of care training gives you the knowledge and skills to look after others’ safety and wellbeing.

Here’s why it’s important:

  1. Better Protection: Training helps you identify and handle risks, making things safer for everyone.
  2. Smarter Choices: Understanding your duty means you can make good decisions, even in tricky situations.
  3. Stronger Relationships: Fulfilling your Duty of Care demonstrates your commitment to the well-being of those you work with, building trust and rapport.
  4. Less Legal Trouble: Knowing your responsibilities reduces the chance of getting in trouble with the law.
  5. Positive Atmosphere: Duty of Care training encourages open discussions, reporting problems, and getting better at safety.
  6. Confident Team: Training gives you the skills and confidence to do your duty well.
  7. Happier Clients/Patients: Putting safety first means better experiences for those you work with and fewer bad events.
  8. Saved Money: Preventing problems and accidents saves money on insurance and legal stuff.
  9. Good Reputation: Being serious about Duty of Care shows you’re professional and ethical, boosting your reputation.

In short, Duty of Care training is good for everyone involved. It helps you do your duty, keeps things safe, and makes everyone’s experience better. You can go through the 10 examples of duty of care and respect.


Why is duty of care awareness training mandatory?

Duty of Care awareness training is a mandatory training in many jobs especially in health care sector for several important reasons:

  1. Meeting Legal Obligations: Duty of Care is often a legal duty. By requiring training, organisations make sure their staff know their legal duties and how to fulfil them. This reduces the chance of legal trouble for neglecting their duty.
  2. Prioritising Safety: Mandatory training creates a workplace where safety comes first. It shows the organisation cares about everyone’s safety, including staff, clients, patients, and visitors.
  3. Standardising Knowledge: Training ensures everyone knows the same Duty of Care principles. This makes sure everyone does their duty in the same way, reducing differences in how things are done.
  4. Handling Risks: Training teaches staff to spot risks, understand how serious they are, and take steps to deal with them. This helps stop accidents and harm to people.
  5. Boosting Confidence: Mandatory training gives staff the confidence to do their duty well. They know what’s expected of them and feel ready to deal with any problems.
  6. Keeping Up-to-Date: Duty of Care training isn’t a one-time thing. Regular updates keep staff informed about the latest rules, practices, and risks. This keeps safety practices improving over time.
  7. Protecting Vulnerable People: Many jobs involve working with people who need extra care and protection. Mandatory training makes sure staff know how to meet their needs and do their duty properly.

In summary, mandatory Duty of Care training helps protect both people and organisations. It makes sure everyone follows the law, keeps safety a priority, and knows how to meet their responsibilities.

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