This managing challenging behaviour training course aims to enhance delegates’ knowledge and skills in reducing and managing potential challenging behaviour within a workplace.
Courses | Conflict | Managing Challenging Behaviour Training
Gain the required skills
This managing challenging behaviour training course aims to enhance delegates’ knowledge and skills in reducing and managing potentially challenging behaviour within a workplace.
Delegates will use these relevant skills and knowledge to manage challenging situations effectively.
Where Do You Deliver The Managing Challenging Behaviour Training?
We can deliver this training at your premises, as long as it's within the UK. We also have our own venues in the Midlands if you don't have access to a training room. Also, we are able to deliver this training virtually using Zoom (Zoom sessions for this course will only be available for Theory only sessions)
Who Is This Managing Challenging Behaviour Training For?
This training is for anyone working within the health and social care sector.
How Many Delegates Can I Have On One Session?
We will deliver this training for a group of up to 12 delegates. For larger groups we can either provide multiple trainers on the same day or run multiple days to get everyone trained.
Who Will Conduct The Training?
One of our expert clinical tutors, these are either Nurses or Doctors with an abundance of clinical and complex care experience and knowledge – so you’ll be in great hands!
In essence, we will let you know who is doing the training in advance, you can check out their skills and experience by finding them on our meet the team page.
Managing Challenging Behaviour Training
This course on “Training on Behaviour that Challenges” (previously called Challenging Behaviour Training) helps people understand and manage difficult behaviours in places like schools, workplaces, and care settings.
Participants will learn about the causes of challenging behaviour, how to spot early signs, and effective ways to calm down situations.
The course explains why people may act out, such as due to mental health, the environment, or difficulty communicating. It teaches how to stop problems before they start and how to calm situations while keeping everyone safe and respectful.
Through class activities, group discussions, and practical examples, learners will develop skills to understand, talk to, and manage behaviours with kindness. They’ll also learn how to prevent problems, recognise signs, make plans, and use care methods that respect each person’s experiences.
By the end of the course, participants will feel confident in managing challenging behaviours kindly and effectively in different care settings.
Using this understanding to create personalised care plans.
How to Calm Things Down (De-escalation Techniques)
Staying calm and managing situations without worsening them.
Using kind words and body language to calm someone down.
Knowing when and how to intervene safely.
Positive Behaviour Support (PBS)
What Positive Behaviour Support is and how it helps.
Key values: respect and dignity.
How PBS creates a supportive environment and encourages good behaviour.
The ABC Process and Risk Assessments
The ABC process: What happens Before (A), the Behaviour (B), and the Consequence (C).
Using the ABC process to understand and respond to behaviour.
Identifying risks and reducing them with a risk assessment.
Person-Centred Care and Support
What person-centred care means.
Involving people in decisions about their care.
Managing challenging behaviour while respecting individual needs.
Course Objectives
The main goals of managing challenging behaviour training are:
Learn why people might act in difficult ways, like health problems or not being able to talk about what they need.
Find out how to stop bad behaviour before it happens by making the place better and encouraging good actions.
Learn how to make tough situations better by using kind words and staying calm.
Help people by listening, giving them choices, and encouraging them to behave well.
Learn safe ways to protect people when things get hard, like gently guiding them or moving away from danger, and only using physical restraint when really needed.
Learn the rules about how to handle challenging behaviour, especially when using restraint.
The training will help you learn these ideas, see examples, practise with role-play, and do activities. This way, you can manage difficult behaviour kindly and safely, while respecting others.
Learning Outcomes
After finishing this training course on challenging behaviour, participants will be able to:
Recognise and name different types of challenging behaviour.
Understand why challenging behaviour happens.
Know the rules and laws when handling challenging behaviour.
Look at behaviour and figure out what might be causing it.
Use kind words and actions to calm difficult situations.
Use ways to encourage good behaviour and improve life quality.
Follow the ABC process and check for risks before acting.
Make care plans that fit each person’s needs.
Work with others to create good support plans.
Stay calm and act professionally when dealing with challenging behaviour.
This course helps participants understand challenging behaviour and teaches them simple ways to stop, calm, and support good behaviour. They will also learn how to care for people while following the rules.
Who Is This Course For:
This course is ideal for anyone working with people who may show challenging behaviours.
The target audience includes:
Support Workers
Social Workers
Teachers and Teaching Assistants
Care Home Staff
Healthcare Professionals
Youth Workers
Family Members
Autism Support Workers
Child Protection Workers
Training Benefits
The benefits of Managing Challenging Behaviour Training for individuals/patients, workers, and the organisation:
Individuals/Patients:
Better care and support
Increased safety, dignity, and respect
Improved understanding and management of their needs
Lower risk of injury or harm
Stronger relationships and care focused on them as individuals
Workers:
Better at stopping and handling difficult situations
More confident in managing tough behaviours
Understand why behaviours happen and how to handle them
Less risk of stress, burnout, and getting hurt at work
Follow legal and ethical rules
Organisation:
Better service and meeting rules
Fewer accidents, injuries, and costs
Happier staff and less turnover
Stronger reputation and trust from users and families
Safer and more supportive environment
Following person-centred care values
Less need for restrictive practices
This training helps staff provide better, kinder support while keeping everyone safe, respected, and getting good results.
The course teaches practical ways to support individuals, keep a positive environment, and encourage respectful communication.
Career Opportunities
After completing the Managing Challenging Behaviour course, you can find many jobs where you help people and use what you’ve learned to manage difficult behaviour.
These jobs help people feel safe and supported in different settings.
Support Worker Roles: Help people in care homes, schools, or community centres with special needs or mental health problems. You’ll assist with daily tasks and manage difficult behaviour.
Social Care Jobs: Support people with learning disabilities or other complex needs, helping them with behaviour and daily activities.
Special Educational Needs (SEN): Help students with learning difficulties in schools, managing their behaviour in class.
Mental Health Jobs: Support people with mental health issues in hospitals, care homes, or therapy centres, helping with challenging behaviour.
Youth Worker: Help young people with difficult behaviour, teaching them better ways to act and get along with others.
Autism Support Services: Work with people on the autism spectrum, helping them with their behaviour and everyday tasks.
Child Protection and Safeguarding: Help protect children at risk of harm by using your knowledge to keep them safe.
These jobs offer a chance to make a real difference in people’s lives, using your skills to manage behaviour and help others.
Course Testimonials:
We receive thousands of positive reviews about our training from third-party sites like Google, Trustpilot, and Reviews.io. This course is rated ‘Excellent’ by many people who have completed the challenging behaviour training with us.
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“The training what Chris has given us was very clear in case of theory and also practical. I never know well about managing challenging behaviour until I have got this training session. Thank you so much for giving us the best one” – Hashim Kalluvalappu
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“I believe that this course was useful to me simply because sometimes you need to hear what Tracey been explaining. Also, I liked the flow of positive energy that coming out of Tracey and her support and understanding to what each one of had to say was overwhelming. I recommend this course to anyone who’s working in an adult community college in which a large slice of our learners has got challenging behaviour.” – A. F.
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“I attended a course undertaken by Caring for Care titled Managing Challenging Behaviour. It was relevant to my role working in an environment which does require skilled training. I found it stimulating, interactive and extremely useful. It was very well balanced with information and practical activities and gave the participants a good insight with personal examples that highlighted aspects of behaviour and tips on how to deal with situations that may not have been obvious before. A thoughtful and interesting day.” – Jane May
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“The train we had today was “managing challenging behaviour” and Kev made super easy to understand. I hope my next training will be with you still.” – Privas T.
🤼Click image below to book the Mental Health Awareness Training.
FAQs
What is Challenging Behaviour Training?
Challenging behaviour training helps workers learn how to manage difficult behaviours in places like schools, hospitals, and care homes. The course teaches why people act out and how to stop it.
It shows how to use good methods, build trust, and make the environment safe. Workers also learn how to stay calm in tough situations, follow rules, and keep everyone safe.
The training helps create support plans to fix problems after bad behaviour. It’s important for keeping both workers and people in care safe and happy.
Who should attend this course?
This course is for anyone working in healthcare, education, social care, support services, and youth work. This includes support workers, teachers, social workers, care home staff, mental health workers, and youth justice workers.
How long is the course, and what will I learn?
The course usually lasts 2-3 hours, but it can be extended up to 6 hours depending on the job. You’ll learn why people show challenging behaviours, how to prevent them, calming techniques, how to handle emergencies, communication skills, and making behaviour support plans.
Do I need any special qualifications?
No special qualifications are needed, but some experience working with people in care or support is helpful. The course is for workers at all levels.
Will I get a certificate?
Yes, after completing the course, you will receive a certificate. This shows that you know how to manage challenging behaviours and can help you in your career.
How will this training help me in my job?
The training gives you practical skills that you can use straight away. You’ll learn how to:
Understand and predict difficult behaviours
Improve communication
Create safe and supportive spaces
Stop challenging behaviours
Keep staff and people safe
Make care and support better
What is challenging behaviour training for adults?
Challenging Behaviour Training for Adults helps workers understand why adults may act upset or angry. It teaches calm talking, staying safe, and helping adults feel better without arguing.
Workers learn to support adults with emotional, mental, or communication challenges while keeping them safe and respected, and preventing bad behaviour.
