Managing Challenging Behaviour Training
This managing challenging behaviour training course aims to enhance delegates’ knowledge and skills in reducing and managing potential challenging behaviour within a workplace.
Delegates will use these relevant skills and knowledge to effectively manage challenging situations.
The course will give each delegate a much clearer understanding of the correct ways to respond, cope and react to difficult situations. Also: avoid further escalation, ensuring they stay safe and confident at work.
Managing Challenging Behaviour Training Course Summary
- Definitions of challenging behaviour
- Continuum of aggression
- The cause of challenging behaviour
- The triggers and build up of anxiety
- How to manage challenging behaviour and positive behaviour management
- Communication skills covering both verbal and non verbal
- Planning, help and support systems
- How to resolve conflict and de-escalate situations
On completion delegates will be able to categorise types of violence and aggression for physical and non-physical behaviour. Delegates will also be able to discuss the law in relation to challenging behaviours.
Delegates will discuss a variety of de-escalation techniques, principles and values of positive behaviour support.
Delegates will identify with the ABC process and risk assessments.
Identify with person centred care, planning, approaches and tools. Delegates will also identify with challenging behaviour theory, meaning and function analysis.
This course is complemented excellently by our Breakaway Training, which can be run on the same day depending on your requirements.
DURATIONThis course lasts approximately 3 hours.
CERTIFICATIONEach delegate will be issued with a certificate of attendance and shall be valid for a period of one year.