GDPR Training for Care Homes

GDPR Awareness Training Course

The GDPR Awareness Training for Care Homes is designed to help care home staff understand the importance of protecting personal and sensitive data.

This course covers the main principles of GDPR, including how to safely handle and store data, the rights of residents and staff, and the responsibilities of all staff in following the rules.

Participants will learn how to respond to data requests, handle data problems, and keep information private.

The training also explains what can happen if GDPR rules are not followed, such as fines and losing trust.

Delivered by experienced trainers, this course can be taken either face-to-face or virtually, ensuring that all care home staff are equipped with the knowledge to keep data safe.

By the end of the course, staff will feel confident in their ability to protect personal data and meet legal requirements.

👩‍💻Alternative: Buy the GDPR Awareness e-Learning Course for Your Team

Course Information:

• Course Duration: 2- 3 hours
• Course Level: Level 2
• Certificate: 1-year certificate
• Max Delegates: 12
• Practical: Yes
• Mode: Face-to-Face/Virtual
• Skills for Care Endorsed

GPDR awareness training is part of the mandatory training courses for everyone working within the health and social care industry.

GDPR Training Course Content

GDPR Awareness Training for Care Homes:

1. Introduction to GDPR

• Objective: Understand what GDPR is and why it’s important for care homes.
  • What is GDPR?
  • Why GDPR matters in care homes
  • How GDPR helps protect personal and sensitive data
  • Key legal rules for care homes to follow
  • Discussion:
    • How does GDPR affect daily activities in a care home?
    • Examples of GDPR mistakes in care homes.

2. Key GDPR Principles

• Objective: Learn the basic rules of GDPR and how they apply in care homes.
  • Lawfulness, fairness, and transparency: Using data fairly and openly
  • Purpose limitation: Collecting data only for a clear reason
  • Data minimisation: Collecting only the data you need
  • Accuracy: Keeping data correct and up to date
  • Storage limitation: Keeping data for no longer than necessary
  • Integrity and confidentiality: Keeping data safe and private
  • Accountability: Proving that your care home follows the rules
  • Activity:
    • Discuss how care homes can follow each rule.
    • Go through some real-life examples from care homes.

3. Rights of Data Subjects in the Care Home Setting

• Objective: Understand the rights of residents and staff under GDPR.
  • Right to Access: How people can ask for their personal data
  • Right to Rectification: Fixing wrong or incomplete data
  • Right to Erasure (Right to be Forgotten): Deleting personal data when needed
  • Right to Restriction of Processing: Stopping data from being used in some cases
  • Right to Data Portability: Moving data to another provider
  • Right to Object: Saying no to certain ways data is used
  • Right not to be part of automated decisions (e.g., profiling)
  • Activity:
    • Role-play how to respond to a request for data access.
    • Discuss how care home staff can help protect these rights.

4. Data Security and Breach Management

• Objective: Learn how to keep data safe and what to do if there’s a data breach.
  • Why personal and sensitive data needs to be protected
  • Ways to secure data: passwords, encryption, locked storage
  • Spotting risks to data security in care homes
  • What to do if there’s a data breach: How to report it quickly (within 72 hours)
  • What happens if data isn’t protected or breaches aren’t reported
  • Activity:
    • Work through a case study of a data breach and practise how to handle it.
    • Discuss common security risks and how to avoid them.

5. Key Definitions and Terminology

• Objective: Learn important GDPR words and what they mean for care homes.
  • Personal Data: What counts as personal data (including sensitive health data)
  • Sensitive Personal Data: Special types of data like health, race, and religion
  • Who is in charge of the data and who processes it?
  • Third-party: Sharing data with others and making sure they follow the rules
  • Consent: When and how to ask for permission to use data
  • Data Subject: The person whose data is being collected and used
  • Discussion:
    • Go over examples of personal data in a care home.

6. Practical Examples in Care Homes

• Objective: See how GDPR works in practice in care homes.
  • How to store and handle sensitive medical and personal data
  • How to keep data private when talking to staff or outside parties
  • How to handle requests from residents or their families for their data
  • Activity:
    • Role-play how to handle a request for data access or erasure.
    • Discuss steps for data protection in care homes.

7. Roles and Responsibilities of Care Home Staff

• Objective: Know the different jobs staff have to make sure GDPR rules are followed.
  • Responsibilities of managers, carers, and admin staff for data protection
  • The role of the Data Protection Officer (DPO) and when to ask for help
  • How to make sure all staff know their duties and follow GDPR rules
  • Activity:
    • Discuss how different care home teams can help with GDPR compliance.

8. GDPR Compliance 

• Objective: Learn why it’s important to follow GDPR and the consequences of not doing so.
  • What happens if a care home doesn’t follow GDPR: Penalties and fines
  • How to show that your care home is following GDPR rules (e.g., audits, paperwork)
  • How the Data Protection Officer (DPO) helps with compliance
  • The importance of keeping staff training up to date
  • Q&A:
    • Ask any questions about how to stay compliant with GDPR.

Learning outcome

By the end of this GDPR Awareness Training for Care Homes, participants will be able to:

• Understand what GDPR is and why it’s important in care homes.
• Keep personal and sensitive data safe and private.
• Know the rights of residents and staff about their data.
• Respond correctly to data requests and manage data breaches.
• Understand their role in following GDPR rules.
• Know the consequences of not following GDPR rules in care homes.

The course will explain the important parts of the General Data Protection Regulations (GDPR) so they understand the rules and why data protection is important.

Course Benefits

• Improved Data Protection: Learn how to safeguard personal and sensitive data in care homes.
• Legal Compliance: Ensure your care home follows GDPR rules to avoid fines and penalties.
• Build Trust: Build trust with residents and staff by protecting their privacy and rights.
• Clear Responsibilities: Understand everyone’s role in following data protection laws.
• Practical Knowledge: Gain the skills to handle data access requests and breaches correctly.
• Increased Confidence: Feel confident in making decisions related to data security and GDPR compliance.

The importance of allowing staff to take the course is to help protect both residents and the organisation from data breaches.

Who Should Take this Course:

• Care Home Managers: To make sure the care home follows GDPR rules and helps staff protect data.
• Care Workers and Support Staff: To learn how to keep residents’ personal and sensitive data safe.
• Admin Staff: To manage records and handle data requests while protecting privacy.
• Data Protection Officers (DPO): To stay updated on GDPR rules and help the care home follow them.
• All Staff Handling Personal Data: Anyone who works with personal information should take the course to understand how to protect it.

Take the first step in following GDPR rules. Book our GDPR Awareness Training for care staff to protect your organisation’s data according to UK guidelines. This course will help them understand their responsibilities in keeping personal data safe.

Course Testimonials:

We have thousands of reviews from people and organisations who have enjoyed their training with us. We are proud of our quality training, and our courses have been rated ‘Excellent’ with a 99% recommendation rate.

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“I have had a few training courses with Caring for Care, have found all trainers very knowledgeable and approachable.” – Bobbie C.

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“We use caring for care within our care homes and they are brilliant. Training enjoyed by all who attend, a variety of courses to choose from and dates to suit. Highly recommended.” – Heidi B.

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“Great team to work with, with a dedication to raising standards in care. Highly recommended company to work for.” – Kai A.

Frequently Asked Questions

• What is GDPR?
  • GDPR is a law that protects people’s personal and sensitive information. It helps keep data safe and private.
• Why is GDPR important for care homes?
  • It helps care homes protect personal information about residents and staff and follow the law to avoid fines.
• Who should take this course?
  • Anyone who works with personal information, including care workers, managers, admin staff, and data protection officers, should take the course.
• What will I learn in this course?
  • You will learn how to keep personal data safe, understand the rights of residents and staff, and know how to handle data properly.
• What happens if a care home doesn’t follow GDPR rules?
  • The care home can face fines and lose trust from residents and staff. This course helps prevent those problems.
• Is the course online or in person?
  • The course is led by a trainer and can be done face-to-face or online, but it’s not an e-learning course. You can also check our data protection awareness training.
• How can GDPR help protect residents in a care home?
  • GDPR ensures that residents’ personal and health information is kept private and only shared when absolutely necessary, protecting their rights.
• What should I do if I receive a data request from a resident or their family?
  • You should follow the proper process to provide the requested information or explain how it can be accessed, ensuring that it is done in line with GDPR rules.
• How can care homes avoid data breaches?
  • By keeping personal data secure, using strong passwords, locking files, and training staff on how to handle data safely. If a breach happens, it must be reported quickly.