• Level 2
  • 2 -3 Hours Duration
  • 1 Year Certificate

Supervision and Appraisal Training

Supervision and Appraisal Training enables participants to become confident and competent in overseeing and evaluating employee performance. This intensive training combines theoretical foundations with hands-on activities to build critical supervision and appraisal skills.

Gain the required skills

The Supervision and Appraisal training helps managers and leaders learn important skills for supervising and evaluating employee performance.

In the training, participants will learn how to set clear expectations, give helpful feedback, assess performance fairly, handle problems, and support employee growth.

They will also cover coaching methods, legal matters, and tips for effective appraisal discussions. It's suitable for managers, HR staff, and anyone in a supervisory role.

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Course Summary

  • Discuss what is Supervision & Appraisal
  • Examine why Supervision & Appraisal is important
  • Discuss the Role of the Supervisor
  • Agreeing SMART Objectives
  • Review bad practice of Supervisions & Appraisals
  • Examine providing Constructive Feedback

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Training FAQs

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    Where do you deliver this training?

    We can deliver this training at your premises, as long as it's within the UK. We also have our own venues in Stoke on Trent, London, Swindon, Epsom & York if you need access to a training room (additional charges will apply). Also, we can deliver this training virtually using Zoom. However, sessions delivered via Zoom will be theory only and will not include any practical's.

    How long will the training last?

    This training will last 2-3 hours. We give a range of time to account for variable factors such as; underlying knowledge and competence of delegates, class interaction and engagement and reduced delegate numbers. If a course finishes earlier than the allotted time, it will be due to one of these reasons. However, our trainer will ensure that all learning outcomes have been met.

    Will attending this training make me competent?

    In short, no. No classroom-based training course can give you full competency - be very wary of anyone claiming they can. Our classroom-based assessments are designed to bridge the gap between classroom learning and workplace competency. We will be sure to provide you with the relevant workbooks and competency proformas to be observed and signed off within the workplace according to your local policy.

    Who will conduct the training?

    One of our expert tutors. These all have an abundance of first hand care experience and knowledge - so you'll be in great hands! We will let you know who is doing the training in advance. You can check out their skills and experience by finding them on our meet the team page.

    What equipment will you use for training?

    We have a variety of different training equipment and tools available. The training will be relevant and transferable. However, if you have a specific requirement for a particular type of equipment, please make this clear during the booking process, and the team will ensure this is provided. Alternatively, we can use your own equipment for training.

About Supervision and Appraisal Training

Supervision and Appraisal Training refers to the process of providing training and guidance to managers, supervisors, and leaders on how to effectively supervise and evaluate the performance of their employees.

The goal of Supervision and Appraisal Training is to equip managers and supervisors with the necessary skills, knowledge, and tools to effectively oversee and evaluate the performance of their team members, promoting a productive and engaged workforce that supports the organisation’s overall objectives.


  • Course Duration: 2- 3 hours
  • Course Level: Level 2
  • Certificate: 1-year certificate
  • Max Delegates: 12
  • Practical: No


Interested in our self-paced training, please visit the staff appraisal online training. This is a CPD approved course.


Course Module

Module 1: Foundations of Effective Supervision

  • Roles and responsibilities of a supervisor
  • Importance of supervision for employee and organisational success
  • Establishing a culture of continuous feedback and improvement

Module 2: Setting Clear Performance Expectations

  • Aligning individual goals with organisational objectives
  • Developing SMART goals and performance standards
  • Communicating expectations clearly to employees

Module-3: Coaching and Feedback Skills

  • Techniques for providing constructive feedback
  • Skills for effective coaching conversations
  • Strategies to motivate and develop employees

Module 4: Performance Evaluation and Appraisal

  • Best practices for conducting fair, objective evaluations
  • Avoiding rating biases and errors
  • Documenting performance accurately

Module 5: Managing Challenging Conversations

  • Addressing performance issues and behaviour problems
  • Developing performance improvement plans
  • Strategies for difficult feedback conversations


Learning Outcomes

On completion of the course, you will be able to:

  1. Describe what is Supervision & Appraisal
  2. Explain why Supervision & Appraisal is important
  3. Describe the Role of the Supervisor
  4. Plan how to set SMART Objectives
  5. State bad practice of Supervisions & Appraisals Identify how to provide Constructive Feedback.


Who Should Attend This Training

Supervision and appraisal training is ideal for:

  • New supervisors: Learn to lead and develop your team with confidence.
  • Team leaders: Sharpen your skills to motivate and empower your team.
  • Anyone managing others: Gain practical tools for providing feedback and fostering a positive work environment.


Benefits of Supervision and Appraisal Training

Supervisors and managers can take a training course to become better leaders.

This course helps them in several ways:

  • Lead with confidence: Learn how to guide and develop your team, keeping them motivated and inspired.
  • Talk it out: Master communication skills for clear feedback, performance discussions, and even resolving disagreements peacefully. This keeps things positive at work.
  • Fair and helpful reviews: Learn how to do performance reviews that are honest and helpful, keeping your team motivated and growing.
  • Keep your team happy: Discover ways to keep your team members feeling involved, challenged, and doing their best work.
  • Less arguing: Learn how to handle disagreements in a productive way, so everyone can focus on achieving goals.
  • Feel confident as a boss: Gain the confidence you need to manage and lead your team effectively.

The company benefits as well:

  • Stronger team: A skilled and motivated team means better overall performance for the company.
  • Less turnover: Happy employees are more likely to stay, which saves the company money and keeps things running smoothly.
  • Attract top talent: A reputation for good leadership and employee development makes the company more attractive to potential hires.
  • Happy workplace: Effective supervision creates a supportive work environment, leading to happier and more satisfied employees.
  • Work together better: When everyone’s goals are aligned, the whole company works better as a team.
  • Less trouble: Proper supervision and appraisals help avoid legal issues.

Overall, this training is a great investment for both supervisors and the company. It helps create a more productive and successful workplace for everyone.

Check our course review on Review.io.

Questions and Answers

What is appraisal training?

Appraisal training, sometimes called performance review training, is a training course that helps managers, supervisors, and HR professionals learn how to do performance appraisals well.

The goal is to give them the knowledge and skills they need to evaluate their employees’ performance in a helpful and meaningful way.

Appraisal training usually includes a mix of learning methods like theory lessons, case studies, role-playing, and hands-on practice. Its purpose is to give managers and supervisors the right skills and tools to do performance appraisals well.

This helps to keep employees engaged and motivated, leading to the overall success and progress of the organization.

What are the critical appraisal training skills?

Here are some important skills covered in a good appraisal training program:

  1. Setting SMART Goals:
    • Creating clear and achievable goals for employees
    • Making sure these goals match the company’s objectives
  2. Performance Observation and Documentation:
    • Learning how to observe and record employee performance fairly
    • Keeping detailed records of performance examples
  3. Providing Helpful Feedback:
    • Giving feedback in a kind and timely manner
    • Using methods like the “sandwich” approach to highlight specific behaviors
  4. Active Listening and Communication:
    • Practicing listening during appraisal talks
    • Asking open-ended questions to involve employees in discussions
  5. Objective Performance Evaluation:
    • Avoiding common biases when rating employees
    • Using fair and consistent criteria for evaluation
  6. Addressing Performance Problems:
    • Identifying reasons for performance issues
    • Creating plans to improve performance effectively
  7. Coaching and Development:
    • Supporting employee growth and development
    • Creating plans that match employees’ career goals
  8. Handling Tough Conversations:
    • Strategies for managing emotions during difficult discussions
    • Keeping conversations professional and avoiding conflicts
  9. Legal and Compliance Knowledge:
    • Understanding laws and regulations related to employment
    • Maintaining accurate records as required by law
  10. Emotional Intelligence:
    • Showing understanding and empathy during appraisals
    • Building trust and promoting a positive mindset for growth

By demonstrating these skills, managers and supervisors can conduct fair and effective performance evaluations, leading to better employee development, engagement, and overall success for the organisation.

Interested in build your interview skills, then take our CPD Approved interview training skills.

How can managers improve performance appraisals?

Here are some ways managers can improve performance appraisals:

  1. Set clear, measurable goals for employees.
  2. Give regular feedback, not just during annual reviews.
  3. Focus on employee development, not just evaluation.
  4. Avoid biases and be objective.
  5. Communicate performance clearly and transparently.
  6. Link performance to rewards and recognition.
  7. Continuously improve the appraisal process.


As I have told others... It is the best, most informative training I have ever attended

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