This team leader training course equips team leads with the skills and knowledge needed to effectively motivate, develop and manage high performing teams.
The team leader training equips new and experienced team leaders with comprehensive skills to lead, develop and inspire their teams. The aim is to help you shape your leadership skills as you guide your team to success.
You will learn practical skills to help you manage people in a fair and clear way, solve problems in your team, give helpful feedback, and keep things running smoothly at work. You'll also learn how to build good team spirit, support staff well-being, and make sure care is safe and person-centred.
This training will help you feel more confident in your role and ready to support your team and the people you care for.
We can deliver this training at your premises, as long as it's within the UK. Also, we have our own venues in Stoke on Trent, London, Swindon, Epsom & York if you need access to a training room (additional charges will apply). We can also deliver this training virtually using Zoom. However, sessions delivered via Zoom will be theory only and will not include any practicals.
What learning format is offered?
We offer online, in-person, and blended options to cater to diverse learning preferences.
Do you provide certifications?
Yes, upon successful completion, you'll receive a recognised certification in Team Leadership.
Can I customise the training for my specific needs?
Absolutely! We offer tailored programs to fit your organization's unique culture and challenges. Get in touch now to talk about your leadership journey and find out how our Team Leader Training can make you and your team succeed!
Team Leader Training in Healthcare Settings
The Team Leader Training in Health and Social Care Setting course is designed to equip aspiring and current team leaders with the skills to effectively manage and motivate teams within UK healthcare and social care environments.
You will learn how to:
Use different leadership styles
Talk and listen well with your team
Deal with problems and team disagreements
Support person-centred care
Follow UK care rules, like CQC standards
Build a caring and fair team environment
This course also teaches you practical skills such as:
Watching and supporting staff.
Giving jobs to the right people (delegation).
Checking how well your team is doing.
Managing your time and making good choices.
You will learn how to stay calm and strong in busy or stressful situations. We will use real stories from cases and activities to help you practise your skills.
This course is perfect for:
Senior carers
Deputy managers
Care staff who want to move into a team leader role
By the end of the training, you’ll feel more confident in leading your team, improving care, and helping service users live better lives.
After completing the course, attendees will be confident and capable of leading care teams, ensuring high-quality care, and creating a positive work environment for both staff and service users.
Note that the lessons here can be applied to other industries such as retail, education, charity, hospitality and others.
Course Information:
Course Duration: 2-3 Hours
Course Level: Level 2
Certificate: 1-year certificate
Max Delegates: 12
Practical: No
Course Mode: Face to Face/ Online (Virtual)
Gain proven strategies for setting a clear vision, developing your team members, fostering a positive culture, and measuring your impact.
Our courses have received an ‘Excellent’ rating from thousands of participants, with a 99% recommendation rate.
We are also endorsed by Skills for Care and are a Qualsafe learning centre.
Who Should Take the Team Leader Training?
This course is for people working in health and social care who want to lead and support others. It is great for:
Senior Carers – Carers who want to move up and start leading a team in care homes or the community.
Deputy Managers – People who help managers and want to grow their leadership skills and follow UK rules like the CQC standards.
Aspiring Leaders – Care assistants or support workers who want to become team leaders.
New Team Leaders – People who have just started leading a team and need help with things like managing staff, solving problems, and giving out tasks.
Healthcare Support Staff – Staff in hospitals or clinics who want to lead small teams and still give person-centred care.
Social Care Staff – People working in supported living or home care who want to help their teams do better and give great care to service users.
This course is made for people with some experience in care. It follows Skills for Care guidance and helps you become a strong and caring leader, even in busy or hard situations.
Team Leader Course Outline:
This course will help you build the skills and knowledge you need to lead a care team with confidence and care.
1. Starting Your Leadership Journey
What a team leader does
Main duties and what others expect from you
2. Talking and Listening Well
How to speak clearly and listen carefully
Using body language
Handling hard or emotional talks
3. Working Well with a Team
How to build a strong and happy team
Learning different team roles
Solving problems between staff
4. Putting People First
What person-centred care means
How to follow care plans the right way
5. Leading and Supporting Staff
How to supervise your team
Giving helpful feedback
Doing staff reviews and appraisals
6. Keeping Everyone Safe
Finding risks and knowing what to do
Following health and safety rules
7. Helping Staff Grow
Spotting training needs
Helping your team learn and improve
8. Checking and Improving Care
Watching care quality
Making care better with clear plans
9. Knowing the Law and Doing the Right Thing
Learning about care laws
Making good choices in tough situations
10. Looking Ahead
Thinking about what you’ve learned
Setting goals to keep growing as a leader.
This course is a great way to grow into a caring, confident leader.
You’ll learn how to:
Build strong and happy teams
Give feedback the right way
Solve problems
Talk clearly and kindly
By the end, you’ll feel ready to lead your team and give great care every day.
Learning Outcomes:
By the end of this team leader training in a care setting, participants will be able to:
Lead and manage a care team with confidence. This could be in a care home, hospital, home care, or supported living.
Work in line with care laws and rules every day.
Use simple ways to help your team do better and feel supported.
Deal with problems and hard situations calmly and fairly.
Make sure care is person-centred and high quality.
Plan and organise tasks in a clear and helpful way.
Give staff reviews and support their learning and growth.
This course will help you feel ready to lead others, support your team, and give great care in any healthcare setting.
Course Benefits:
This Team Leadership Course can help you in a care setting in many ways:
Learn New Skills: You’ll get better at leading a care team.
Talk Better: You’ll improve how you communicate with staff and patients.
Build Confidence: You’ll feel more sure of yourself as a leader in care.
Solve Problems: You’ll learn how to fix issues and handle conflicts in the team.
Work Together: You’ll find ways to make your team work well together for better patient care.
Get Promoted: Finishing the course can help you get better job opportunities in healthcare.
Focus on Care: You’ll learn how to provide high-quality care for patients.
Meet Others: You can connect with other healthcare workers and leaders.
This course can make you a better leader in a care setting and help you grow in your job.
Career Opportunities:
Doing this half-day Team Leader Training course can help you find better jobs in care and other sectors too. You’ll learn skills that work in many jobs.
1. Team Leader in Care Homes
Lead a care team, support good care, and follow CQC rules.
2. Deputy Manager
Help the manager in care homes or community care. Guide staff and help things run well.
3. Senior Care Coordinator
Organise home care teams, plan visits, and make sure care is safe and high-quality.
4. Move Towards Registered Manager Role
With more training, you can run a care service. These jobs are in high demand.
5. NHS Team Leader
Work as a team lead in hospitals or community care. Manage staff and follow NHS standards.
6. Jobs in Other Sectors
Use your leadership and people skills in jobs like:
School support roles (e.g. pastoral lead)
Hospitality (e.g. team shift manager)
Retail (e.g. store supervisor)
7. Trainer or Mentor
Teach or guide others in your workplace using the skills from this course.
This course follows care quality standards and guidance. It helps you build real-world skills like teamwork, delegation, and staying calm under pressure. Many care workers want to become leaders – this course can help you take that next step.
A team leader is someone who helps guide a group of people to do their jobs well. They give clear instructions, support their team, and fix problems when they come up.
In health and care settings, a team leader also makes sure patients get good care and that the staff work well together.
This team leader course is for people who want to step up at work and learn how to be a great leader in a care environment.
What Does a Team Leader Do in Healthcare?
A team leader in healthcare is learning how to lead a team in the right way. This can happen through training, practice at work, or support from a mentor.
Here are some key things a team leader does:
Support staff – Help the team with their tasks.
Communicate clearly – Make sure everyone understands the plan.
Make decisions – Choose the best actions for patients and staff.
Solve problems – Fix any issues quickly and fairly.
Build a strong team – Encourage teamwork and respect.
Teach others – Help the team learn new things.
Check progress – See how the team is doing and give feedback.
Focus on good care – Make sure people get the help they need.
Work together – Get everyone involved in the work.
Adapt to change – Be ready for new situations or challenges.
These are the main parts of being a good leader in care.
What skills do you need to be a team leader?
To be a strong team leader in care, you should have these skills:
Leadership – Guide and support your team.
Communication – Speak and listen well.
Empathy – Be kind and understand how others feel.
Decision-making – Make good choices quickly.
Problem-solving – Find answers when things go wrong.
Organisation – Keep work and plans in order.
Conflict resolution – Help people work through arguments.
Team building – Create a team that works well together.
Time management – Use your time wisely.
Adaptability – Be flexible and open to change.
Motivation – Encourage your team to do their best.
Training – Help others learn and grow.
Knowledge of rules – Understand care laws and guidance like CQC.
How can I become a better team leader?
To become a good team lead, focus on building this skills:
Communicate with your team – Let everyone share their thoughts.
Build trust – Be honest and fair.
Set a good example – Act the way you want others to act.
Support learning – Help your team improve their skills.
Be a good listener – Pay attention to others’ ideas.
Promote teamwork – Make it easy for people to work together.
Sort out problems fast – Don’t let issues grow.
Keep learning – Stay up to date with care practices.
Set clear goals – Make sure everyone knows what to do.
Be flexible – Change plans when needed.
As I have told others... It is the best, most informative training I have ever attended
