• Level 2
  • 2-3 Hours
  • 1 Year Certificate

Team Leader Training

This team leader training course equips team leads with the skills and knowledge needed to effectively motivate, develop and manage high performing teams.

Gain the required skills

The team leader training equips new and experienced team leaders with comprehensive skills to lead, develop and inspire their teams. The aim is to help you shape your leadership skills as you guide your team to success.

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Course Summary

  • Consider the Concept of Leadership in the workplace
  • Discuss the difference between Leadership and Management
  • Examine the Qualities of a Good Leader
  • Review how to Build Rapport with others by appreciating your own and others behaviours (Coaching and Mentoring)
  • Review how to Managing Conflict and Measure Performance
  • Communication
  • Discuss how to Motivate and be a Role Model to others
  • Review Feedback (Constructive and Destructive)

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Training FAQs

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    Where is the team lead training conducted?

    We can deliver this training at your premises, as long as it's within the UK. Also, we have our own venues in Stoke on Trent, London, Swindon, Epsom & York if you need access to a training room (additional charges will apply). We can also deliver this training virtually using Zoom. However, sessions delivered via Zoom will be theory only and will not include any practicals.

    What learning format is offered?

    We offer online, in-person, and blended options to cater to diverse learning preferences.

    Do you provide certifications?

    Yes, upon successful completion, you'll receive a recognised certification in Team Leadership.

    Can I customise the training for my specific needs?

    Absolutely! We offer tailored programs to fit your organization's unique culture and challenges. Get in touch now to talk about your leadership journey and find out how our Team Leader Training can make you and your team succeed!

Team Leader Training

This intensive team lead training is a good opportunity for you to becoming a leader who inspires and empowers. You’ll learn to build engaged, collaborative teams that deliver exceptional results.

Discover your leadership strengths and refine your skills in coaching, feedback, conflict resolution, and communication.

Gain proven strategies for setting a clear vision, developing your team members, fostering a positive culture, and measuring your impact.


  • Course Duration: 2- 3 hours
  • Course Level: Level 2
  • Certificate: 1-year certificate
  • Max Delegates: 12
  • Mode: Blended/Face-to-Face

Who Should Attend:

The team leader training is available to the following:

  • New team leads,
  • Group supervisors, or anyone transitioning into a team leadership role.
  • Experienced team leads can also benefit from a refresher.


Course Module: Training for Team Leaders

1. Consider the Concept of Leadership in the Workplace

Understanding the important ideas about leadership and why it matters at work is really important for leading your team well.

  • About Leadership at Work
  • Understanding what leadership means
  • Seeing why leadership matters at work
  • Learning what team leaders do

2. Discuss the difference between Leadership and Management

Knowing the difference but still important jobs of leading and managing helps you lead your team and the whole company better.

  • Understanding the difference between leading and managing
  • Seeing how leading and managing work together
  • Knowing why both leading and managing skills are important

3. Examine the Qualities of a Good Leader

Spotting the important things that good leaders do helps you become a better leader and inspire your team to do great things.

  • Spotting the key things good leaders do
  • Seeing why being emotionally smart, honest, and good at deciding is important for leaders
  • Seeing how leaders always try to learn and get better

4. Review how to Build Rapport with others by appreciating your own and others behaviours (Coaching and Mentoring)

Getting really good at helping and teaching, and knowing yourself and your team well, helps you build strong, trusting relationships that help everyone succeed.

  • Knowing how to be a good helper and teacher
  • Learning how to listen well and care about how others feel
  • Learning how to give helpful advice and support

5. Handling Problems & Checking Progress

Learning how to solve problems in a team and make sure everyone is doing well helps you create a team that gets a lot done.

  • Ways to check and fix problems in a team
  • Seeing why having clear goals and checking progress matters
  • Learning how to give useful and caring feedback

6. Communication

Learning how to talk well as a team leader, in a way that works for your team, is super important for building trust and making sure everyone knows what to do.

  • Learning effective communication well as a team leader
  • Seeing why clear, short, and honest talk is important
  • Learning how to talk in a way that suits different team members and situations

7. Discuss how to Motivate and be a Role Model to others 

Understanding what keeps people working hard and leading by doing are both really important for building a team that’s excited and does great work.

  • Understanding what makes people want to work hard
  • Making plans to get your team excited and strong
  • Knowing why leading by doing is important

8. Review Feedback (Constructive and Destructive)

Knowing the difference between helpful and not helpful thoughts, and giving advice that helps people grow, is important for making a place where people can talk and learn together.

  • Knowing the difference between helpful and not helpful thoughts
  • Learning how to give advice that helps people and helps them grow
  • Seeing why making a place where people can talk freely is important

In this course, we’ll discuss, look at cases, and do things to try out what we learn in real life. We’ll work on important leader skills, making it a team effort to hit goals.

Learning Outcomes

On completion of the team leader course, you will be able to:

  1. Explain the Concept of Leadership in the workplace
  2. Describe the difference between Leadership and Management
  3. Explain the Qualities of a Good Leader
  4. Identify how to Build Rapport with others by appreciating your own and others behaviours (Coaching and Mentoring)
  5. Analyse how to Manage Conflict & Measure Performance
  6. Demonstrate Good Communication
  7. Describe how to Motivate and be a Role Model to others
  8. Explain Feedback (Constructive and Destructive)

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Course Benefits:

Team Leader Training Benefits for Individuals and organisations:

  • Feel confident and in control as you guide your team to success.
  • Master communication skills to inspire and motivate everyone around you.
  • Keep your best people happy and engaged, reducing turnover and attracting top talent.
  • Boost productivity and efficiency, leaving your mark on the bottom line.
  • Create a vibrant and positive culture where everyone feels valued and motivated.
  • Build a winning team that consistently delivers excellent results.
  • Learn to handle disagreements constructively and emerge stronger.


Additional Courses

FAQs: Team Leader Training

What does it mean to be a team leader in training?

A team leader in training is someone who is learning to lead a team effectively. They take part in workshops, mentorship programs, or real-world experiences to develop their leadership skills.

What skills do you need to be a team leader?

Good team leaders have a mix of hard and soft skills, including:

  • Leadership qualities like communication, problem-solving, and decision-making.
  • Technical skills related to their team’s work and industry.
  • People skills for building relationships, motivating others, and handling conflicts.
  • Communication skills for listening, giving clear instructions, and providing feedback.

How can I become a better team leader?

There are several ways to improve your leadership skills:

  • Get training: Take classes or online courses on leadership.
  • Find a mentor or be one: Learn from experienced leaders and share your knowledge with others.
  • Ask for feedback: Regularly check in with your team to see how you’re doing and where you can improve.
  • Reflect on your leadership: Think about what you’re good at and what you need to work on, and set goals for yourself.
  • Stay informed: Keep up with the latest ideas and strategies in leadership.

By working on your leadership skills, you can create a positive and successful environment for your team.


Top 5 Team Leader Interview Questions (Healthcare Focus):

Q1: Can you tell us about a time you led a healthcare team to make patients better?

What did you do, and what happened? This question looks at how well you lead in healthcare. Talk about a time when you helped your team make patients feel better, showing how you planned, worked with others, and got good results.

Q2: How do you make sure everyone in your healthcare team talks and feels safe?

Talking openly and making sure patients are safe are really important in healthcare. Tell us how you make a place where everyone feels OK to share, report problems, and work together to help patients.

Q3: What would you do if someone in your healthcare team didn’t agree with your decision about a patient?

Being a good leader means working together while keeping patients safe. Explain how you would deal with someone not agreeing with you, focusing on talking openly, respecting different opinions, and putting patients first.

Q4: Can you give us an example of when you gave a job to someone in your healthcare team and made sure they felt OK?

Giving out tasks is important for getting things done in healthcare. Tell us about a time when you gave a job to someone, making sure they knew what to do, had what they needed, and got help when they needed it.

Q5: How do you know if your healthcare team is doing well?

This checks if you understand how well your team is doing in healthcare. Tell us how you set clear goals (like making patients happy, following the best rules, or making sure patients don’t need to come back), check how well things are going, and celebrate when things go well.

As I have told others... It is the best, most informative training I have ever attended