Medical competency is a complicated word with many meanings in different settings, but in the world of healthcare, being trained to competently apply and use medical techniques, as well as highly specific medical skills, is a must for any care-based environment. This applies to all staff with person-to-person contact, rather than those just explicitly trained in nursing or medical professions. As a role that often works directly with many different types of vulnerable people, there are many instances in which this training is a must.
Things go wrong
When working with any types of people in a care situation, things can – and do – go wrong. This is especially applicable with ill or vulnerable receivers of care, who may have complicated or ongoing medical problems or concerns. Training your staff to be competent in many forms of medical situations, such as peg feeding training or catheterisation training, can ensure that in cases where something does happen, they are equipped to act and able to help that person to the best of their ability.
By learning and developing the skills to perform medical functions correctly, you can provide better care to your patients, support and a quick resolution should something unexpected occur, whether it’s a simple medical error or a trip or fall. Confidence in medical skills and the ability to perform under pressure are also a must for many care providers or health care employees, and training in these skills can help to accomplish that.
Competency in medical skills can also be utilised to prevent problems before they even occur, by giving your employees the knowledge and training they need to spot potential issues ahead of time, as well as treat or care for those who need it as soon as possible without consultation or additional time spent sourcing someone with the correct training level. In this way, these skills can provide the ideal way to reduce the number of incidents or problems that may occur in the average shift.
Provide a better quality of care
Working in healthcare is often as hectic and busy as it is rewarding. So when it comes to essential medical competency or support, having to wait for a trained member of staff can result in loss of productivity for the rest of a shift, and even have an impact on other residents or patients, with them receiving a lower quality of care as a result. Training more staff on essential medical procedures or potential situations can provide a buffer when it comes to providing excellent quality care, and ensuring that each person is tended to as swiftly as possible.
A more significant pool of competent staff members can ensure that care is of the highest possible quality for those who need it, and can overall improve the way in which a healthcare facility is run. Not only is this a positive step for those in your care, but it also ensures that your staff can do their jobs more effectively, and do more on each shift than they may have been capable of without that training in place. Being able to schedule shifts more freely, rather than around a small amount of medically competent staff, also ensures you’re better staffed at all times, and ready to deal with anything.
Part of providing the care that people require is ensuring that their every need is met, which includes their comfort – medical competency can provide employees with the skills needed to ensure the comfort of the people they care for, and ensure that they are treated medically to the best of their ability. From changing catheters to more complex care, understanding what is needed can ensure that each person gets the care they need when they need it.
Many healthcare facilities and businesses opt to hire externally when it comes to employees with certain medical skills, or even use agency workers as a way to meet that need. However, these methods don’t guarantee the quality of work you need, the level of competency you expect or if that person is a right fit for your working environment. As most people who work in the industry know, your communicative and empathetic skills can be just as crucial in many care-based roles as your physical capabilities.
Opting to upgrade or upskill your internal staff can offer an excellent alternative to hiring externally and can benefit a facility twofold. First by showing how you value and reward internal employees wishing to climb the ladder and better themselves, and also in regards to the quality of care that can be offered. With in-house training designed to fit around your needs and schedule, in such a busy and constantly changing environment, internal trained staff can be a great help.
Choosing to upskill your internal employees also offers you a great deal more flexibility over the medical competency you require, allowing you to choose specific training that is relative to the needs and requirements of your facility. Whether this is based on the needs of existing patients or those being cared for, or precautionary for potential situations and scenarios, the freedom of internal training can provide you with the perfect fit for your needs.
Whatever your particular line of healthcare and the exact needs of those you care for, confidence and competency when it comes to medical support and care are a must for just about any facility or business. With those skills, it’s possible to provide the best possible care, ensure your employees are great at what they do and even offer insight and a reduction in future incidents or illnesses.
If you’re considering training for your healthcare workers, choosing a company that understands your needs is critical. With Caring for Care, we know the hectic and busy schedule of every day working in the industry – and that’s why our training and development courses are designed to have the most impact without overstepping on time. Efficient and driven by quality, not quantity, we focus on what’s essential and ensure you’re left with medically competent, confident employees. Contact us today to find out more about the courses we offer.