Dementia Awareness Training

Dementia Training Course

Dementia Training equips staff with the knowledge and empathy needed to support individuals living with dementia. The course covers types, symptoms, and progression of dementia, alongside person-centred care strategies, effective communication, and managing challenging behaviours.

Learners gain practical skills to create dementia-friendly environments and uphold dignity, choice, and safety. This level 2 course aligns with the Dementia Training Standards Framework, Care Act 2014, and CQC guidelines, ensuring staff deliver safe, person-centred care with legal and ethical confidence.

Suitable for care workers, nurses, and support teams across residential, clinical, and community settings, this training aligns with UK care standards and promotes confident, compassionate support for those affected by dementia.

This course is vital for recognising symptoms early, reducing stigma, and delivering compassionate, person-centred care that protects dignity and improves quality of life for those affected.

We deliver training both onsite and virtually, using experienced trainers who tailor sessions to your setting, staff roles, and sector needs for maximum relevance and engagement.

You can combine this Level 2 Dementia Awareness with courses like Mental Capacity Act, Safeguarding Adults, Equality & Diversity, and Communication Skills—helping to reinforce person-centred care, legal understanding, and inclusive support strategies.

📚Related: Dementia Train the Trainer Course (2 days) | Duty of Care Training Course | Dementia Trainer Resource Pack

Course Information:

• Course Duration: 2-3 Hours (Half-day)
• Course Level: Level 2
• Certificate: 2-year certificate
• Max Delegates: 12
• Practical: No
• Course Mode: Face to Face/ Online (Virtual)
• Prerequisite: None

Dementia Awareness Training – Course Outline

1. What is Dementia?

• Learn what dementia means
• Talk about the different types and what causes them
• Understand how dementia can affect people in different ways
• Look at models that help explain dementia

2. How People Feel with Dementia

• Talk about how dementia can make someone feel
• Think about what life is like for someone with dementia

3. Helping People Feel Good

• Learn ways to help people feel safe, happy, and respected
• Talk about how to support people’s mental and emotional health

4. Role of Carers and Others

• Learn how carers, family, and staff can support someone with dementia
• Understand why working together is important

5. Person-Centred Care

• Learn what person-centred care means
• Talk about how to put the person first in all care

6. Talking and Listening

• Understand how dementia can make talking and listening harder
• Learn how to speak clearly and listen carefully
• Talk about using body language and a kind tone

7. Respecting Everyone’s Differences

• Understand that people have different needs, cultures, and beliefs
• Learn how to treat everyone with respect and kindness

8. Meeting Everyone’s Needs

• Learn how to work with different people
• Make sure each person’s care fits who they are

Learning Outcomes

On completion of the dementia course, you will be able to:

1. Define the term Dementia
2. Explain Theoretical Models, Common Types, and Causes of
3. Describe the experience of Dementia on Individuals
4. Identify how to promote well being
5. Identify and explain the roles of carers and others
6. State the importance of applying Person Centred Approaches
7. Describe the factors that can influence communication and interactions
8. Compare and appreciate the importance of diversity and uniqueness
9. Distinguish ways of working with a range of individuals to ensure diverse needs are met.

These learning outcomes aim to equip participants with the knowledge and skills necessary to provide compassionate and effective care to individuals living with dementia.

Who Should Take The Dementia Awareness Training?

The list of people who should take the Dementia Awareness Training course:

• Care assistants and support workers
• Nurses and senior carers
• Staff working in care homes or nursing homes
• Home care (domiciliary) workers
• Health and social care staff in hospitals
• Activity coordinators in care settings
• Family members caring for someone with dementia
• Community care workers
• Volunteers who support older people

Anyone new to working with people with dementia

Course Benefits

This dementia awareness training course will help you feel more confident and prepared when supporting someone with dementia. It gives you the knowledge and skills you need to give kind, safe, and respectful care.

Key benefits:

• Better Understanding: Learn what dementia is and how it affects people in different ways.
• Improved Communication: Learn how to talk and listen in a way that helps the person feel calm and understood.
• Person-Centred Care: Know how to care for each person in a way that respects their needs, choices, and background.
• Support for Carers: Understand your role as a carer and how to work well with others.
• Promotes Safety and Well-being: Learn how to keep people with dementia safe, happy, and comfortable.
• Meets Workplace Standards: Helps you meet CQC and workplace training requirements.
• Stronger Teamwork: Helps staff work better together to give good care.

This training is useful for anyone who wants to give better care to people with dementia—whether at home, in a care home, or in the community. It enhances the skills of the health and social care workforce, focusing on providing compassionate, person-centred care.

Onsite Dementia Care Training Course

We offer onsite Dementia Care training all over the UK. This includes England, Wales, Northern Ireland, and Scotland. We cover big cities like London, Birmingham, Manchester, and Glasgow, as well as many others such as Leeds, Bristol, Edinburgh, Cardiff, York, Norwich, Oxford, Peterborough, Preston, Dundee, Inverness, Newport, Carlisle, Chester, Gloucester, Worcester, and Swindon.

Our expert trainers come right to your workplace—like a care home, hospital, community centre, or other relevant setting. This training works with your team’s schedule, saving you travel time and making learning practical and easy for your place of work.

This training is great for quickly teaching your staff how to understand and support people living with dementia. It helps them improve the quality of care, respond with empathy, and meet important care rules. We create a friendly space where teamwork and questions are welcome.

Your team will get personal help and hands-on practice, so they can use their new skills right away to provide the best and most compassionate care.

Course Testimonials

We receive thousands of positive reviews every year from people who have taken part in our training across the UK. Our courses are consistently rated “Excellent” for training delivery and how well they follow current standards and developments.

We use independent websites to collect feedback and ensure transparency because we care about raising standards. As a leading training provider in health and social care, we invest time and resources into developing content that makes sure learners are ready for work and can apply what they learn in their workplace.

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“I enjoyed this training; it has refreshed my knowledge. The trainer, John Starr, was friendly.” – Anonymous

“Our trainer was fantastic, Caring for Care even tailored the course to meet our needs.” – Anonymous

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“The booking process with Emma was really straightforward, she was really helpful and friendly, happy to help and answer questions. The course itself was really informative, the trainer was very knowledgeable and kept the group engaged. The certificate arrived speedily. Thank you” – Emily Houghton

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“I cannot recommend Caring for Care enough, the trainers are brilliant and deliver excellent, informative training sessions and the communication from them and the office team is excellent especially Emma who is incredibly helpful throughout the booking process.” – Ruth Casey

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“Quality training and tutor have good understanding of the subject” – Anonymous

Dementia Training – Frequently Asked Questions

1. What Is Level 2 Dementia Awareness and Why Is It Important?

The Level 2 Award in Dementia Awareness is a regulated qualification that equips care staff with essential knowledge of dementia types, symptoms, and person-centred support strategies. It’s important because it helps staff recognise behaviours of distress, communicate effectively, and deliver compassionate care.

This qualification also supports compliance with CQC and NICE standards, making it vital for health and social care professionals.

2. What Qualifications Do I Need to Be a Dementia Carer?

To become a dementia carer, no formal qualifications are strictly required, but employers often prefer candidates with a Care Certificate or an NVQ Level 2 or 3 in Health and Social Care. Experience in care settings and dementia-specific training—such as person-centred approaches and managing behaviours of distress—is highly valued.

Ongoing professional development helps carers stay current and deliver compassionate, informed support.

3. What Do You Do in a Dementia Training Course?

In dementia training course, learners explore how dementia affects memory, behaviour, and communication. The course covers person-centred care, recognising signs of distress, and adapting environments to support safety and dignity. Participants also learn techniques for effective interaction, safeguarding, and managing challenging behaviours. Training promotes empathy, practical confidence, and legal awareness across care, education, and support settings.

4. What Is the Understanding Dementia Course for Carers?

An Understanding Dementia course for carers provides essential insight into dementia’s signs, symptoms, and progression. It teaches person-centred care, communication strategies, and ways to preserve identity and quality of life. Carers explore different types of dementia, how the brain is affected, and how to manage behavioural changes—while also recognising their own needs and learning how to access support.

The training also empowers carers to manage daily challenges, access support, and improve communication—leading to better outcomes for both the person with dementia and the carer themselves.

5. What Are the Key Principles of Dementia Training?

Key principles of dementia training include promoting person-centred care, understanding the impact of dementia on memory and behaviour, and recognising signs of distress. Training emphasises empathy, dignity, and effective communication, while encouraging staff to adapt environments and routines to support safety. It also reinforces safeguarding responsibilities and legal awareness, helping professionals respond confidently and compassionately across care, education, and support settings.

6. What Additional Training Supports Dementia Care?

Courses that pair well with dementia awareness include Safeguarding Adults, Person-Centred Care, and Mental Capacity Act training. These reinforce legal responsibilities, ethical decision-making, and respectful support. Additional options like End of Life Care, Effective Communication, and Managing Challenging Behaviour deepen practical confidence and emotional insight. Together, they create a well-rounded foundation for compassionate, compliant dementia care across health and social care settings.

7. How Would This Dementia Care Training Benefits Individuals and Organisations?

Dementia care training benefits individuals by deepening empathy, improving communication, and building confidence in managing behaviours of distress. It equips staff to deliver person-centred, dignified support. For organisations, it enhances care quality, reduces incidents, and supports compliance with safeguarding and dementia care standards. Training also helps create a more inclusive, informed workplace culture across health, education, and social care settings.

8. Does Caring for Care Offer Onsite Dementia Training Across the UK?

Yes, Caring for Care offers onsite dementia care training across the UK—including England, Wales, Scotland, and Belfast. Classes typically include 3–12 participants, with expert trainers delivering tailored sessions at your workplace. This format saves travel time, encourages team-based learning, and ensures relevance to your care setting.

Benefits include meeting CQC training requirements, improving care quality, and boosting confidence for both new and experienced staff in managing behaviours of distress and delivering person-centred support. Training can be delivered both face to face or virtual, depending on what works best for your workplace.

9. Can This Training Be Combined with Managing Difficult Behaviour Training?

Yes, combining dementia awareness with managing difficult behaviour training is highly recommended. This pairing deepens understanding of how dementia affects communication and behaviour, while equipping staff with practical strategies to respond calmly and effectively.

It supports person-centred care, reduces incidents, and strengthens safeguarding compliance—making it ideal for care teams, educators, and support staff working with individuals affected by dementia.

You can benefit from our half-day bundle offer by pairing this onsite dementia care course with any other half-day training delivered at your preferred UK location—same day, same venue—saving over 40% on the total cost.

10. When Should This Course Be Refreshed?

Dementia training should be refreshed at least annually, or more frequently if there are changes in legislation, care standards, or organisational policies. Regular updates help staff maintain confidence, stay compliant with CQC expectations, and respond effectively to evolving best practices. Refresher training also supports consistent, person-centred care and ensures teams are equipped to manage behaviours of distress with empathy and professionalism.

11. What Level of Certificate In Dementia Awareness For Care Workers?

For care workers, the Level 2 Certificate in Dementia Awareness (RQF) is the most common certificate. It provides foundational knowledge of dementia types, symptoms, and person-centred care approaches. This qualification supports compliance with care standards and is suitable for both new and experienced staff in health and social care settings. The Care Quality Commission (CQC) expects providers to ensure staff have the training needed to meet residents’ specific needs, and NICE guidelines also advocate for person-centred dementia care training.

12. What Qualifications Are Required to Work with Dementia Patients?

To work with dementia patients, care staff typically need a Level 2 or Level 3 qualification in Dementia Awareness or Dementia Care. These courses cover person-centred approaches, communication techniques, and managing behaviours of distress. The Dementia Training Standards Framework outlines essential skills across three tiers—awareness, core skills, and leadership—supporting compliance with CQC and NICE guidelines.