Award for Licensed Premises Staff

£19.99

Selling or supplying alcohol to individuals without a premise license can result in severe penalties, including an unlimited fine or a 6-month prison term.

This alcohol license course is designed to offer comprehensive training for businesses that either intend to serve alcohol or already do so on their premises, making it an ideal choice.


Description

 Award of Licensed Premises Staff Training (Alcohol License Course)

The ALPS course, also known as the Alcohol License Course or The Licensed Premises Staff Training, is a mandatory training course in the UK for staff who sell or serve alcohol in licensed places. The Licensed Premises Staff Training will let you know the rules and skills needed to follow licensing laws and promote safe alcohol sales.

This course covers:

  • Age Verification: How to check IDs and ensure customers are old enough to buy alcohol.
  • Intoxication Checks: How to spot if someone is too drunk.
  • Refusing Service: How to say no to serving alcohol when needed.

Completing this course will help staff handle alcohol responsibly and lowers the risk of alcohol-related issues.

  • Developed by professionals
  • CPD Accredited
  • 100% online, learn at your own time and pace
  • Translates into over 100 different languages
  • Instant certificate downloaded
  • Average completion time of 45mins
  • Easy to use interface.
  • Progress tracker.

In our Alcohol License Course (Award for License), our goal is to help you understand licensed premises and the important Licensing Act 2003, along with relevant laws and rules.

We aim to make learning easy for everyone. By taking this course, you’ll learn about places that can sell alcohol and the laws that apply to them.

We’ll explain it in a straightforward manner so you can feel confident and knowledgeable about this important topic.

 

Check the Drug and Alcohol Awareness Training – Face to Face/Virtual Course.

 

Course key topics

The key points covered in this award of licensed premises staff training are:

  • Introduction to Licensing Law in the UK
  • What is ALPs?
  • Four licensing objectives
  • Licensing Act 2003
  • Designated premises supervisor (DPS)
  • Proof of age
  • Penalties
  • Recognising intoxication
  • Managing conflict
  • Reporting procedures

 

Buy More: Passport as Proof Training and Drug/Alcohol Awareness Online Training.

 

Learning Goals:

The ALPs course at Level 2 focuses on giving learners the needed knowledge and skills for working in licensed premises.

The main learning goals are:

  • Understanding Legal Requirements
    Learn about the laws and rules for running licensed premises.
  • Promoting Responsible Alcohol Retailing
    Understand how to sell alcohol responsibly and safely.
  • Health and Safety
    Know about health and safety measures to keep customers and staff safe.
  • Customer Service Excellence
    Develop skills to improve customer experience and satisfaction.
  • Effective Communication
    Improve communication with customers, colleagues, and authorities.
  • Conflict Resolution
    Learn ways to handle conflicts and difficult situations.
  • Teamwork and Collaboration
    Work well as part of a team in licensed premises.
  • Promotion of Equality and Diversity
    Understand and promote equality and diversity at work.
  • These goals prepare learners for jobs in the licensed premises sector, ensuring they follow the rules, keep everyone safe, and provide excellent customer service.

 

 

Course Benefits for ALPS (Award of Licensed Premises Staff) Training

  • Enhanced Knowledge
    Gain a good understanding of licensing laws and rules, ensuring you follow the law and avoid legal issues.
  • Improved Customer Service
    Learn effective ways to handle customer questions and complaints, leading to happier customers.
  • Responsible Alcohol Retailing
    Understand how to sell alcohol responsibly, including checking age and dealing with drunk customers.
  • Conflict Resolution Skills
    Learn how to manage and solve conflicts, making the place safer for both staff and customers.
  • Health and Safety Compliance
    Learn important health and safety steps to keep the premises secure and legal.
  • Record Keeping
    Understand why accurate record keeping and reporting are important for transparency and accountability.
  • Increased Employee Confidence
    Give staff the knowledge and skills they need to do their jobs confidently and professionally.
  • Legal Protection
    Lower the risk of legal problems by ensuring all staff are trained to follow licensing laws.
  • Operational Efficiency
    Make it easier to handle customer concerns and meet regulatory requirements, saving time and resources.
  • Enhanced Reputation
    Build a positive reputation as a responsible and legal business, attracting more customers and building loyalty.

 

Buy Cheaper: Add Consumer Service Training Online and Complaint Handling Training

 

WHO SHOULD TAKE THIS AWARD OF LICENSE PREMISE COURSE?

The Licensed premised training is for people who work in retail selling or serving alcohol.

This includes, but is not limited to:

  • bar staff,
  • restaurant servers,
  • pub managers,
  • club personnel,
  • event organisers, and
  • any other personnel responsible for alcohol service in licensed premises.

The course is suitable for both new and existing staff members who require training to demonstrate a suitable level of knowledge and competency in:

  • responsible alcohol service,
  • licensing laws, and
  • related regulations.

It is beneficial for individuals seeking to enhance their understanding of the legal requirements and best practices involved in the sale and service of alcohol. Check our training reviews from third party websites.

 

Award of Licensed Premises Staff Training Level 2 Online Course Outline (UK)

Module 1: Introduction to Licensing Law in the UK 1.1 Overview of UK Licensing Law
1.2 Why Licensing is Important for Premises
1.3 Roles and Duties of Licensed Premises Staff
1.4 Key Terms and Definitions

Module 2: Licensing Objectives 2.1 Preventing Crime and Disorder
2.2 Keeping the Public Safe
2.3 Preventing Public Nuisance
2.4 Protecting Children from Harm

Module 3: The Licensing Process 3.1 How to Apply for a License
3.2 Different Types of Licenses in the UK
3.3 Conditions and Requirements for Licenses
3.4 Renewing and Changing Licenses
3.5 Understanding Premises and Personal Licenses

Module 4: Responsible Alcohol Retailing 4.1 Understanding Alcohol and Its Effects
4.2 Age Checks and ID (Challenge 21 and Challenge 25)
4.3 Saying No to Drunk Customers
4.4 Encouraging Responsible Drinking

Module 5: Managing the Premises 5.1 Keeping the Place Safe and Secure
5.2 Health and Safety Rules
5.3 Fire Safety Steps
5.4 Dealing with Emergencies and Incidents
5.5 COVID-19 Guidelines and Best Practices

Module 6: Dealing with Conflict 6.1 Spotting Potential Conflicts
6.2 Good Ways to Communicate
6.3 How to Resolve Conflicts
6.4 Working with Security and Police

Module 7: Record Keeping and Reporting 7.1 Why Accurate Records Matter
7.2 Incident Logs and Refusal Records
7.3 Reporting to Authorities
7.4 Keeping Things Private and Confidential

Module 8: Marketing and Promotions 8.1 Understanding Marketing Rules
8.2 Honest Advertising Practices
8.3 Promotions and Special Offers
8.4 Using Social Media and Digital Marketing

Module 9: Protecting Vulnerable Groups 9.1 Spotting Vulnerable Individuals
9.2 Offering Support and Help
9.3 Safeguarding Policies and Procedures
9.4 Legal Duties and Best Practices

Module 10: Course Summary and Assessment 10.1 Review of Key Points
10.2 Final Quiz
10.3 Certification Process
10.4 Course Evaluation and Feedback.

 

Learning Outcomes for Award of Licensed Premises Staff Training

By the end of this ALPS online course, learners will:

  1. Understand the key principles and objectives of the UK Licensing Law.
  2. Recognise the roles and responsibilities of licensed premises staff in ensuring compliance.
  3. Gain knowledge of the different types of licenses and the application process.
  4. Learn how to promote responsible alcohol retailing and identify age verification methods.
  5. Develop skills to maintain a safe and secure environment, including health and safety and fire safety procedures.
  6. Understand effective conflict resolution techniques and how to work with security and law enforcement.
  7. Acquire the ability to keep accurate records and report incidents as required by law.
  8. Learn ethical marketing practices and how to handle promotions and special offers.
  9. Understand how to protect vulnerable individuals and implement safeguarding policies.
  10. Be equipped with the knowledge to ensure compliance with licensing laws, enhancing customer satisfaction and reducing business risks.

Award of Licensed Premises Staff Training FAQs

What is the award of licensed premises staff?

The award of licensed premises staff is a certification or qualification that recognises individuals who have completed training related to managing and operating licensed premises.

This training covers essential knowledge and skills such as understanding licensing laws, promoting responsible alcohol retailing, and ensuring the safety and security of the premises.

What is an ALPs course?

An ALPs (Award of Licensed Premises Staff) course is a training program designed for staff working in licensed premises.

The course covers important topics like licensing laws, responsible alcohol sales, health and safety procedures, conflict management, and compliance with licensing objectives.

Successful completion of the course ensures that staff are well-equipped to handle their responsibilities and uphold legal standards in the operation of licensed premises.

What is the Scottish Award for licensed premises staff?

The Scottish Award for Licensed Premises Staff (SALPS) is a mandatory training program for all staff who sell or serve alcohol in Scotland.

This course provides staff with the essential knowledge of Scottish licensing laws, responsible alcohol retailing practices, and their duties under the Licensing (Scotland) Act 2005.

Completion of the SALPS course is required to legally work in licensed premises in Scotland.

What is the 2-hour license training in Scotland?

The 2-hour license training in Scotland refers to a mandatory training session required for all staff who serve alcohol.

This training, which must be at least 2 hours long, is designed to educate staff on their legal responsibilities, including understanding licensing laws, checking IDs, managing intoxicated customers, and ensuring the safety and well-being of patrons.

This training is essential for compliance with the Licensing (Scotland) Act 2005.

What are the 4 licensing principles?

The four licensing principles typically refer to the core concepts that guide the regulation and management of licensed premises. These can include:

  1. Compliance with the law: Ensuring all activities are legal and follow licensing regulations.
  2. Public safety: Maintaining a safe environment for both staff and customers.
  3. Prevention of public nuisance: Minimising any disturbances or negative impact on the local community.
  4. Protection of children from harm: Ensuring that underage individuals are not exposed to unsuitable environments or materials.

What are the 5 licensing objectives?

The five licensing objectives under the UK Licensing Act 2003 are:

  1. The prevention of crime and disorder: Reducing the likelihood of criminal activities and maintaining order.
  2. Public safety: Ensuring the physical safety of patrons and staff.
  3. The prevention of public nuisance: Minimising disturbances to the public and local residents.
  4. The protection of children from harm: Safeguarding children from inappropriate activities and environments.
  5. The promotion of public health: Encouraging healthy practices and minimising harm related to alcohol consumption (this objective is often advocated but not always legally required).

Who should hold a premises licence?

A premises licence should be held by the person or entity responsible for the operation of the premises where licensable activities take place. This can be an individual, business, or organisation. The licence holder must ensure compliance with licensing laws and regulations.

What happens when a DPS goes on holiday?

When a Designated Premises Supervisor (DPS) goes on holiday, they should ensure that the premises are still properly managed in their absence. This can be done by delegating responsibilities to a competent member of staff who is aware of licensing requirements and can maintain order. The DPS remains responsible for the premises even when absent.

What is the premises licence summary?

The premises licence summary is a document that summarises the key details of the premises licence, including the name of the licence holder, the designated premises supervisor, the licensable activities permitted, and the operating hours. This summary must be displayed prominently on the premises where it can be easily seen by the public and enforcement officers.

 

What is the award of licensed premises staff?

The award of licensed premises staff is a certification or qualification that recognises individuals who have completed training related to managing and operating licensed premises. This training covers essential knowledge and skills such as understanding licensing laws, promoting responsible alcohol retailing, and ensuring the safety and security of the premises.

What are the 4 licensing principles?

The four licensing principles typically refer to the core concepts that guide the regulation and management of licensed premises. These can include:

  1. Compliance with the law: Ensuring all activities are legal and follow licensing regulations.
  2. Public safety: Maintaining a safe environment for both staff and customers.
  3. Prevention of public nuisance: Minimising any disturbances or negative impact on the local community.
  4. Protection of children from harm: Ensuring that underage individuals are not exposed to unsuitable environments or materials.

What are the 5 licensing objectives?

The five licensing objectives under the UK Licensing Act 2003 are:

  1. The prevention of crime and disorder: Reducing the likelihood of criminal activities and maintaining order.
  2. Public safety: Ensuring the physical safety of patrons and staff.
  3. The prevention of public nuisance: Minimising disturbances to the public and local residents.
  4. The protection of children from harm: Safeguarding children from inappropriate activities and environments.
  5. The promotion of public health: Encouraging healthy practices and minimising harm related to alcohol consumption (this objective is often advocated but not always legally required).

Who should hold a premises licence?

A premises licence should be held by the person or entity responsible for the operation of the premises where licensable activities take place.

This can be an individual, business, or organisation.

The licence holder must ensure compliance with licensing laws and regulations.

What happens when a DPS goes on holiday?

When a Designated Premises Supervisor (DPS) goes on holiday, they should ensure that the premises are still properly managed in their absence.

This can be done by delegating responsibilities to a competent member of staff who is aware of licensing requirements and can maintain order.

The DPS remains responsible for the premises even when absent.

What is the premises licence summary?

The premises licence summary is a document that summarises the key details of the premises licence, including the name of the licence holder, the designated premises supervisor, the licensable activities permitted, and the operating hours.

This summary must be displayed prominently on the premises where it can be easily seen by the public and enforcement officers.

What is ALPS training?

ALPS (Award of Licensed Premises Staff) training is a course designed to educate and certify staff working in licensed premises.

The training covers various aspects of licensing laws, responsible alcohol retailing, customer service, health and safety, conflict management, and compliance with licensing objectives.

The goal is to ensure that staff are knowledgeable and capable of upholding the standards required for operating a licensed premises.

WHAT IS A PREMISES LICENSE?

A premises license, also known as a premises certificate. This is an official document issued by the licensing authority in a specific jurisdiction.

It grants permission to carry out specific licensable activities, such as the sale or supply of alcohol, regulated entertainment, or late-night refreshment, on a particular premises.

The premises license outlines the conditions and operating hours under which these activities can take place.

It is typically required for businesses, such as bars, restaurants, pubs, clubs, or other establishments, where licensable activities are conducted.

Having a valid premises license is essential for legal operation and compliance with licensing regulations.

How can I purchase in bulk?

We have a few options depending on the volume you wish to purchase.

The quickest and easiest way is to buy online using one of our bulk deal offers. Links are below.

Alternatively, you can call us on 01782 563333 or email enquiries@caringforcare.co.uk

5 Courses For £50

10 Courses For £75

25 Courses for £125

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