Duty of Candour Online Training

£19.99

This Duty of Candour Online training helps healthcare workers learn how to be honest with patients, their families, and colleagues when something goes wrong in healthcare. After completing the online course, you will get a CPD certificate right away.

 


Description

Duty of Candour Online Training

Duty of candour training is one of the online mandatory training courses for healthcare professionals in certain countries and also in the UK, aimed at ensuring open and honest communication with patients or their families when something goes wrong with care or treatment that has caused harm.

The Duty of candour online training is a web-based courses that teach healthcare workers the skills and knowledge they need about being honest and open when things go wrong in patient care.

The aim is to create a culture in healthcare where staff feel safe to say when they make a mistake and can apologise and explain what happened to the people affected. This online course helps people and healthcare organisations understand their duty to keep others safe and be honest.

Learners will understand the duty of candour, professional regulators, application process, dos and don’ts, and the role of the CQC.

After completing the course, learners will receive a printable and downloadable Duty of Candour certificate to demonstrate their understanding and compliance.

 

Course Information:

  • Developed by professionals
  • CPD Approved
  • 100% online, learn at your own time and pace
  • Translates into over 100 different languages
  • Instant certificate downloaded
  • Progress tracker
  • Easy to use interface
  • Average completion time of 40 minutes.

It’s a professional duty to be honest with patients in tough situations. Following the duty of candour builds transparency and trust between healthcare workers and patients. Our duty of candour online course gives your staff the vital knowledge they need.

 

Visit this page for the duty of candour face to face training which can also be conducted virtually with one of our trainers. This is usually for group of people.

It offers benefits of active participation through discussions, questions, and group activities, leading to deeper understanding and retention of information.

 

Course key points:

The main points covered in this course are:

  • Define what Duty of Candour means.
  • Understand the purpose of Duty of Candour.
  • Learn about the professional regulators involved.
  • Know the steps in applying the Duty of Candour.
  • Understand the Dos and Don’ts of the Duty of Candour.
  • Recognise the role of the CQC (Care Quality Commission) in Duty of Candour.

By completing this course, you will earn a certificate in Duty of Care.

 

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Expected takeaways:

Fulfilling your duty of candour is very important for keeping patients safe and building trust in healthcare. This online Duty of Candour training will help you:

  • Understand what Duty of Candour means and why it’s important.
  • Learn when it’s important to be honest, like when something goes wrong with a patient’s care.
  • Know how to tell people about problems in a clear and honest way.
  • Feel confident to speak up for patient safety.
  • Learn how to explain things simply and correctly.
  • Understand the rules and responsibilities of being honest in healthcare.

By finishing this course, you will be ready to do your job well and help make healthcare safer for everyone.

 

 

Course Benefits

Here are the benefits of a duty of candour online training course, focusing on the positive outcomes for the learner:

  • Learn to be Honest: Understand the importance of being open and honest in healthcare to keep patients safe.
  • Build Trust: Gain skills to build trust with patients and their families by communicating clearly.
  • Stay Safe: Learn how to report mistakes or safety issues in a way that keeps everyone protected.
  • Follow the Rules: Know the laws and rules about being honest in healthcare.
  • Be Confident: Feel more confident in your role to speak up for patient safety.
  • Help Improve Healthcare: Contribute to a culture of safety and trust in healthcare settings.

 

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Target Audience:

This course is for anyone who works in healthcare and wants to learn about being honest and open with patients and their families.

It is especially helpful for people who work directly with patients, manage healthcare teams, or are responsible for patient safety.

  • Doctors, nurses, and healthcare workers
  • People who help take care of patients
  • Healthcare managers and team leaders
  • Support staff working in healthcare settings
  • Health and safety workers in healthcare
  • Anyone who works in healthcare and wants to improve patient safety and communication

By taking this course, you will learn how to be honest and open, helping to build trust and keep patients safe.

Nationally accredited safeguarding training courses

Career Opportunities

Here are some jobs you can have after doing the Duty of Candour eLearning course:

  • Healthcare Managers: They help run hospitals or care centres and make sure everyone is following the rules to keep patients safe.
  • Patient Safety Officers: They make sure healthcare workers are honest with patients when something goes wrong.
  • Compliance Officers: They check that healthcare organisations are following all the important rules.
  • Health and Safety Advisors: They give advice to keep hospitals and care homes safe for patients.
  • Nurses and Doctors: They take care of patients and must tell them the truth if something goes wrong with their care.
  • Training Officers: They teach healthcare staff how to do their jobs properly and stay safe.

These jobs help make sure patients are cared for safely and that healthcare workers are honest and follow the rules.

Module Overview for Duty of Candour Online Training

The aim of this online Duty of Candour course is to help you understand what Duty of Candour means, why it is important, and the laws that go with it.

The course is divided into easy-to-understand parts:

1: Defining Duty of Candour

  • Learn what Duty of Candour is
  • Why it is important and its history
  • Key ideas like being open, honest, and clear

2: Function of the Duty of Candour

  • Creating a culture of learning and improvement
  • Keeping trust between patients and healthcare workers
  • Encouraging clear and honest conversations with patients and their families

3: Professional Regulators Involved

  • Introduction to key regulators like the GMC, NMC, and HCPC
  • What they do to make sure the Duty of Candour is followed
  • How professional rules help with the Duty of Candour

4: Application Process of Duty of Candour

  • Recognising when Duty of Candour needs to be applied
  • What to do when something goes wrong and how to report it
  • Apologising to patients and families and making improvements

5: Dos and Don’ts of Duty of Candour

  • Do be open, honest, and caring
  • Don’t hide things, blame others, or avoid saying sorry
  • How to talk to people in tough situations

6: Role of the Care Quality Commission (CQC)

  • What the CQC does to check that Duty of Candour is being followed
  • How the CQC makes sure rules are followed and what happens if they aren’t

After completing this course, you’ll know how to apply Duty of Candour in different situations, communicate with patients and families, and understand the rules and responsibilities around it.

This course is approved for CPD and will give you the skills to keep patients safe and improve trust in healthcare.

 

 

Learning Outcomes

Upon completing this Duty of Candour online course, learners will be able to:

  • Explain what the Duty of Candour is and why it is important in healthcare.
  • Describe the main functions and goals of the Duty of Candour.
  • Identify the professional regulators involved and their roles.
  • Outline the steps for applying the Duty of Candour, including recognising incidents, notifying the right people, investigating, apologising, and improving.
  • Understand the dos and don’ts of the Duty of Candour, including how to communicate well and handle difficult conversations.
  • Recognise the Care Quality Commission (CQC) role in monitoring and enforcing the Duty of Candour.
  • Use the Duty of Candour principles in different situations through activities.
  • Learn how to apologise sincerely, explain things clearly, and listen to patients and families.
  • Find ways to encourage a culture of openness, honesty, and learning.
  • Use useful resources, templates, and best practices to support the Duty of Candour in their work.

Frequently Asked Questions:

What is Duty of Candour?

Duty of Candour means that healthcare workers must be honest and open with patients when something goes wrong with their care.

Key Points:

  • Legal and Ethical Duty: Healthcare workers must tell patients if something bad happened during their treatment.
  • Honesty: They should quickly tell the patient, say sorry, and offer help.
  • Building Trust: This helps patients trust their doctors and nurses.
  • Learning from Mistakes: It helps improve care and make patients safer.
  • Following the Rules: It is important to follow these rules to keep care good and fair.

This helps make healthcare a safe and trusting place for everyone.

 

Is Duty of Care a Mandatory Training?

Yes, duty of candour training is usually required for healthcare workers in places where there are laws, rules, or policies that say healthcare providers must be honest and open when something goes wrong and harms a patient.

 

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How does duty of care relate to duty of candour?

Duty of care and duty of candour are both important rules in healthcare and social care. Duty of care means healthcare workers must provide good care to keep patients or clients safe and healthy.

Duty of candour means they must be honest and open when something goes wrong in a patient’s or client’s care, especially if it causes harm or bad outcomes.

Duty of care is about giving good care, while duty of candour is about clear communication and building trust with patients or clients.

Together, these rules help make sure patients and clients are well cared for and their best interests are looked after.

 

Is duty of candour a legal requirement?

Yes, duty of candour is a legal rule in many healthcare systems.

Duty of candour is part of the law in places like the United Kingdom.

It helps make sure that healthcare workers are honest and take responsibility when something goes wrong.

The law says that healthcare workers must tell patients or clients if something bad happens, especially if it causes harm.

The legal rule includes:

  • Telling the patient what happened,
  • Saying sorry if needed, and
  • Offering help and looking into what went wrong.

If healthcare workers don’t follow duty of candour, they could get in trouble or face legal consequences.

How can I purchase in bulk?

We have a few options depending on the volume you wish to purchase.

The quickest and easiest way is to buy online using one of our bulk deal offers. Links are below.

Alternatively, you can call us on 01782 563333 or email enquiries@caringforcare.co.uk

5 Courses For £50

10 Courses For £75

25 Courses for £125

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