Level 3 Mental Health First Aid Training

The Level 3 Award in Mental Health First Aid in the Workplace (RQF) is designed to equip learners with the knowledge and skills to support colleagues facing mental health challenges in the workplace.

This qualification builds on the foundations of mental health first aid by providing more in-depth knowledge of mental health conditions, risk factors, and coping strategies.

This course is essential for anyone aiming to actively promote positive mental health in the workplace and respond to mental health crises effectively.

Upon successful completion, learners will receive a Level 3 certificate in Mental Health First Aid in the Workplace. The qualification is valid for three years and must be renewed before the expiry date.

For the basic level training check:  Mental Health Level 2 Training

Level 3: Mental Health First Aid in the Workplace (RQF)

Course Structure

• Duration: 2 days of guided learning
• Assessment: Multiple-choice questions
• Course Mode: Face to Face/ Blended
• Certificate Validity: 3 Years
• Maximum Participants: 12 people
• Qualsafe

Content Focus:

• Understanding mental health, mental health first aid, and its importance in the workplace
• Recognising a range of mental health conditions (e.g., PTSD, psychosis, self-harm, bipolar disorder)
• Learning active listening techniques and providing appropriate guidance
• Understanding legal responsibilities around workplace mental health, including the Health and Safety at Work Act.
• Implementing mental health first aid action plans in workplace scenarios
• Managing crisis situations, including suicide prevention and substance abuse intervention
• Supporting colleagues long-term and directing them to professional help
• Monitoring workplace culture and mental health trends to promote a healthy environment
• Developing self-care practices to maintain emotional well-being as a mental health first aider.

Learning Outcomes

At the end of this Mental Health First Aid course, learners will be able to:

• Gain a deeper understanding of mental health first aid and its legal responsibilities
• Recognise signs of a wider range of mental health conditions, including PTSD, psychosis, and anxiety disorders
• Provide appropriate support during mental health crises using active listening and guidance techniques
• Understand employer responsibilities regarding mental health and workplace policies
• Promote a culture of positive mental health and support mental health initiatives in the workplace
• Develop and implement mental health first aid action plans tailored to workplace scenarios
• Apply techniques for de-escalating mental health crises and offering immediate support
• Encourage open conversations about mental health to reduce stigma
• Manage complex situations, such as self-harm and suicidal thoughts, with confidence

You can read Caring for Care training reviews on trusted websites.

Benefits of This Course:

Level 3 Award in Mental Health First Aid in the Workplace (RQF) will offer these benefits:

• Improve your understanding of mental health and its impact on the workplace.
• Develop the skills to support colleagues in mental health crises.
• Learn the legal obligations of employers regarding mental health.
• Promote a culture of openness and support in your workplace.
• Boost your professional development and confidence in mental health first aid.

Additional Course: Mental Capacity Act Training For Managers

Target Audience:

This level 3 course is ideal for:

• Individuals aged 18+ interested in mental health awareness.
• Managers, HR professionals, or anyone responsible for staff wellbeing.
• Organisations seeking to develop internal mental health champions.
• Mental health first aiders who want to deepen their understanding and skills.

Also Available:

Customer Testimonials

“Very good Mental Awareness course, with an energetic trainer who made the course enjoyable and engaging.” – Nathan Saunders

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“We were really pleased with the recent training which our staff received .All staff commented on how well the training was presented and in a professional manner.We also found costs very reasonable as we had received several other quotes and are pleased that we decided to go with Caring for care” – Eileen Cromar

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“Content and delivery on both day was very good.” – Woodleigh Healthcare

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“All 8 candidates enjoyed their training. They reported that the training was better than previous training from other providers. They learned new techniques and some of our previous skills have been updated and improved on.” – John Mechan

“Easy to understand, and knowledgeable presentation. All staff questions answered, trainer engaged all staff well, we all enjoyed the course.”

Level 3 Mental Health First Aid training is very helpful for the workplace in many ways:

1. Recognising Problems: It helps employees spot signs that someone might be struggling with their mental health.
2. Offering Support: Trained workers learn how to support a colleague who is feeling anxious, stressed, or upset.
3. Encouraging Open Talks: The training makes it easier to talk about mental health, which can reduce fear and stigma.
4. Handling Crises: Participants learn what to do if someone is in a mental health crisis, helping to keep everyone safe.
5. Building a Caring Environment: This training helps create a workplace where people feel comfortable asking for help and supporting each other.
6. Boosting Team Spirit: When everyone feels good, it can lead to better teamwork and higher job satisfaction.

While the level 3 first aid mental health course is not mandatory for everyone, it has been proven to be useful for managers, supervisors and HRs at work.

The benefits of learning about mental health, spotting problems, and knowing good treatments lasted for up to six months after the training [PLOS One].

Overall, this training helps make the workplace a healthier and happier place for everyone.