Level 3 Mental Health First Aid Training (2 Days)

Level 3 Mental Health First Aid Training (2 Days)

Level 3 Mental Health First Aid Training equips participants to recognise, respond to, and support individuals experiencing mental health challenges in the workplace.

The course covers common conditions such as anxiety, depression, PTSD, and stress, alongside guidance on crisis intervention, active listening, and referral pathways. Learners also explore stigma, workplace risk factors, and how to foster a mentally healthy culture.

Through interactive sessions, role-play, and practical tools, participants gain the confidence to act as designated Mental Health First Aiders. This qualification supports legal and ethical responsibilities while promoting wellbeing, inclusion, and early intervention across care, education, and professional settings.

Course Information:

• Course Duration: 2 days
• Course Level: Level 3 Award
• Certificate: 3-year certificate
• Max Delegates: 12
• Practical: Yes
• Course Mode: Face to Face/ Blended
• Accreditation Options: Non-Accredited (Caring for Care Certificate) / Accredited (Qualsafe Award) ✅

For the basic level training check:  Mental Health Level 2 Training

What is Qualsafe Accreditation?

If a course has Qualsafe Accreditation, it means it meets the official UK standards for first aid and safety training. Qualsafe Awards is a trusted UK organisation that creates high-quality training courses.

It is recognised by Ofqual and follows the rules of the Regulated Qualifications Framework (RQF). Their courses are well-known across the UK and meet national standards.

When you train with a Qualsafe-approved centre like Caring for Care, you’ll be taught by skilled trainers who follow a clear and up-to-date course plan. Regular checks (called audits) make sure the training stays top quality.

We offer recognised courses from Level 2 to Level 4, such as Emergency First Aid at Work and Mental Health First Aid. These qualifications are accepted by employers and regulators all over the UK.

Course Outline: level 3 Mental Health First Aid

Day 1: Understanding Mental Health and Common Conditions

1. Introduction to Mental Health:

• Why mental health is important in the workplace.
• How mental health affects both people and businesses (e.g., 1 in 6 people face a mental health problem each week).
• Reducing stigma and helping create a positive mental health culture.

2. Roles and Responsibilities of a Mental Health First Aider:

• What a Mental Health First Aider does, including listening, offering support without judgement, and directing people to professional help.
• How to look after your own mental well-being as a Mental Health First Aider.

3. Common Mental Health Conditions:

• Learn about conditions like depression, anxiety, stress, bipolar disorder, and PTSD (Post-Traumatic Stress Disorder).
• How to spot signs, symptoms, and triggers of these conditions.

4. Supporting Colleagues:

• How to start conversations about mental health.
• Using good listening skills and making eye contact.
• Simple ways to give support and reassurance.

Day 2: Action Plans, Crisis Management, and Workplace Strategies

5. Mental Health Action Plan:

• How to create a plan to manage mental health crises.
• Helping colleagues find support from healthcare services or charities (like Mind, Samaritans).
• Helping with risk assessments and writing mental health policies.

6. Crisis Situations:

• How to recognise and respond to serious mental health issues, like suicidal thoughts, self-harm, and psychosis.
• Ways to stay calm and keep people safe.

7. Employer Best Practices:

• How employers can help support mental health with policies, resources, and flexible working.
• Encouraging well-being programmes and helping employees return to work.

8. Local and National Support Resources:

• A look at available resources, like NHS services, helplines, and charities.
• How to connect colleagues with the right support.

Content Focus:

• Understanding mental health, mental health first aid, and its importance in the workplace
• Recognising a range of mental health conditions (e.g., PTSD, psychosis, self-harm, bipolar disorder)
• Learning active listening techniques and providing appropriate guidance
• Understanding legal responsibilities around workplace mental health, including the Health and Safety at Work Act.
• Implementing mental health first aid action plans in workplace scenarios
• Managing crisis situations, including suicide prevention and substance abuse intervention
• Supporting colleagues long-term and directing them to professional help
• Monitoring workplace culture and mental health trends to promote a healthy environment
• Developing self-care practices to maintain emotional well-being as a mental health first aider.

Learning Outcomes

At the end of this Mental Health First Aid course, learners will be able to:

• Gain a deeper understanding of mental health first aid and its legal responsibilities
• Recognise signs of a wider range of mental health conditions, including PTSD, psychosis, and anxiety disorders
• Provide appropriate support during mental health crises using active listening and guidance techniques
• Understand employer responsibilities regarding mental health and workplace policies
• Promote a culture of positive mental health and support mental health initiatives in the workplace
• Develop and implement mental health first aid action plans tailored to workplace scenarios
• Apply techniques for de-escalating mental health crises and offering immediate support
• Encourage open conversations about mental health to reduce stigma
• Manage complex situations, such as self-harm and suicidal thoughts, with confidence

This course equips learners the practical skills to make a big difference to mental health at work.

Additional Course: Mental Capacity Act Training For Managers

Who Is the Level 3 Mental Health First Aid Course For?

The Level 3 Mental Health First Aid in the Workplace course is for people aged 18 and over who want to become trained Mental Health First Aiders at work.

It is a good choice for:

1. Workplace Leaders and Staff:

• This includes managers, team leaders, HR staff, and employees in all types of jobs (like offices, schools, shops, and healthcare). It’s for those who want to support co-workers and help create a positive and healthy workplace.

2. Mental Health Champions:

• People who care about mental health and want to help reduce stigma and lead well-being projects at work.

3. Community and Volunteer Leaders:

• Volunteers, youth group leaders, or community workers who want to offer stronger mental health support in their groups or local area.

4. Healthcare and Social Care Workers:

• People working in care, support work, or healthcare (NHS or private) who want to learn more about handling mental health challenges.

5. Career Changers or Trainers:

• Anyone who wants to move into a job helping others with mental health, such as becoming a Mental Health First Aid Instructor or working in staff well-being.

You don’t need any previous qualifications, but it helps if you have done a basic mental health course before (like Level 2). This course is great for people who want to make their workplace or community more supportive. With 1 in 6 UK workers facing mental health problems each week, this training is more important than ever.

Customer Testimonials

“Very good Mental Awareness course, with an energetic trainer who made the course enjoyable and engaging.” – Nathan Saunders

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“We were really pleased with the recent training which our staff received .All staff commented on how well the training was presented and in a professional manner. We also found costs very reasonable as we had received several other quotes and are pleased that we decided to go with Caring for care” – Eileen Cromar

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“Content and delivery on both day was very good.” – Woodleigh Healthcare

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“All 8 candidates enjoyed their training. They reported that the training was better than previous training from other providers. They learned new techniques and some of our previous skills have been updated and improved on.” – John Mechan

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“Maryann made the training very interesting and easily understanding, she is a wonderful teacher, I really want to have her again” – Taiye Maryann Dagunduro

Career Opportunities

The 2 days Mental Health First Aid Training Course gives you advanced skills to support mental health. This is very important in the UK today, as mental health problems are costing businesses around £56 billion every year. Here’s how this course can help your career:

1. Workplace Leadership Roles:

• With this qualification, you can help your workplace by supporting your team and giving advice on mental health. This is useful for managers, team leaders, and HR staff in offices, schools, shops, and healthcare. Many employers want staff who can improve well-being and reduce sick days (1 in 6 workers have a mental health issue each week).

2. Specialist Mental Health Roles:

• This course can help you move into roles like well-being officer or employee support adviser. You could lead mental health projects, carry out risk checks, or help staff return to work after time off. These roles are useful in businesses, charities, or public services.

3. Healthcare and Social Care Careers:

• If you work in care or want to, this training will help you support people with serious mental health problems like suicidal thoughts or psychosis. It’s very helpful for jobs in the NHS, care homes, or private care, and can help you build trust with clients.

4. Training and Consultancy Work:

• Level 3 can be your first step to becoming a Mental Health First Aid Trainer. You could teach others or offer your own workshops to businesses, schools, or community groups. Many UK workplaces are now looking for expert training in this area.

5. Charity and Community Work:

• You can use these skills in volunteer or paid roles with mental health charities like Mind or Samaritans. You could lead group sessions, work with young people, or run local events. This looks great on your CV and helps your community.

6. Career Growth and Recognition:

• This course is recognised by Ofqual, so employers know it’s a high-quality qualification. It shows that you care about mental health and want to make a difference. It can help you get better jobs in HR, staff health, or social responsibility teams.

With 1 in 4 adults in the UK facing mental health problems each year, Mental Health First Aiders are needed more than ever. This course not only helps your career but also gives you the skills to support others and create safer, kinder workplaces and communities.

How Level 3 Mental Health First Aid Training Helps the Workplace

Level 3 Mental Health First Aid training is very helpful for the workplace in many ways:

1. Recognising Problems: It helps employees spot signs that someone might be struggling with their mental health.
2. Offering Support: Trained workers learn how to support a colleague who is feeling anxious, stressed, or upset.
3. Encouraging Open Talks: The training makes it easier to talk about mental health, which can reduce fear and stigma.
4. Handling Crises: Participants learn what to do if someone is in a mental health crisis, helping to keep everyone safe.
5. Building a Caring Environment: This training helps create a workplace where people feel comfortable asking for help and supporting each other.
6. Boosting Team Spirit: When everyone feels good, it can lead to better teamwork and higher job satisfaction.

While the level 3 first aid mental health course is not mandatory for everyone, it has been proven to be useful for managers, supervisors and HRs at work.

The benefits of learning about mental health, spotting problems, and knowing good treatments lasted for up to six months after the training [PLOS One].

Overall, this training helps make the workplace a healthier and happier place for everyone.

📚Relevant: Emergency First Aid Training for Workplace / 2 Days Paediatric First Aid Training.

Frequently Asked Questions (FAQs)

1. Who is this course for?

This course is for people aged 18 and over who want to become Mental Health First Aiders at work. It’s great for managers, team leaders, HR staff, or anyone who wants to support others.

2. Do I need to do Level 2 first?

No, you don’t need to do Level 2 first, but it can help. The Level 3 course goes into more detail, so a basic understanding of mental health is useful.

3. How long is the course?

The course takes two full days to complete. The outline is more detailed than Level 2, as it prepares you for the role of a Mental Health First Aider.

4. What will I learn?

You will learn how to spot signs of mental health problems, how to talk to someone who may be struggling, and how to guide them to get help. You’ll also learn how to support mental well-being in the workplace.

5. Will I get a certificate?

Yes, when you complete the course, you will be given a Level 3 Certificate. The standard for this course is Qualsafe.

6. Where is the course held?

We offer the course on-site for groups and at training centres across the UK, including London, Stoke-on-Trent, York, and Wales. Please note, we do not currently offer this course for individuals. You can check our public calendar for a list of available courses and dates.

7. Can I use these skills outside of work?

Yes. The skills you learn can help you support family, friends, and people in your community.

8. Is there a test at the end?

Yes, there is a simple assessment to check your understanding. Don’t worry–our trainers will help you feel ready.

9. How does this course benefit my career?

The course prepares you well for Mental Health First Aid roles, and with additional qualifications, you may find many job opportunities in these roles. It is useful in healthcare, education, and office work, and can even help you become a trainer. With mental health problems costing UK businesses £56 billion every year, there is a high demand for trained people.

10. How Long is the Mental Health First Aid Certificate (Level 3) valid for?

The Qualsafe Level 3 Mental Health First Aid in the Workplace certificate is valid for three years. To maintain your status as a Mental Health First Aider, you will need to renew your certification by retaking the full two-day course after this period. This ensures you stay up to date with the latest knowledge and skills needed to support mental health effectively in the workplace.